Lead and develop a high-performing Service Desk team, ensuring exceptional service delivery and employee experience through effective coaching, performance management, and operational excellence across technology support functions.

Champion legal compliance in financial crimes and international trade, driving strategic guidance across multiple jurisdictions while managing risks and facilitating innovation through collaborative stakeholder partnerships.

Pioneer innovative AV solutions by designing and enhancing collaboration environments and systems for a dynamic workforce, while managing multiple projects and collaborating with cross-functional teams to ensure successful execution and user experience.

Lead a dynamic End User Device Support team to enhance employee tech experience. Oversee hardware deployment, manage escalations, and collaborate cross-functionally for seamless device lifecycle management. Drive continuous improvement and innovation.

Optimize sales efforts by leveraging portfolio management solutions to drive revenue growth. Manage client relationships across diverse buy-side organizations while championing internal collaboration and innovative problem-solving for enhanced customer engagement.