Elevate Benepass's capabilities by designing and building a robust internal AI platform. As a Lead AI Systems Engineer, you'll drive automation and enhance workflows across multiple teams, ensuring scalable and efficient solutions company-wide.

Unlock potential by serving as the technical liaison for clients, driving implementations and resolving complex issues through collaboration with internal teams to maximize platform value and enhance client satisfaction.

Join us to build and scale quality assurance programs that elevate customer experiences. Collaborate cross-functionally to develop standards, coaching frameworks, and insights-driven improvements for support channels, ensuring consistency and excellence.

Elevate customer experience by leading a growing team across multiple support channels, driving operational excellence, and enhancing service quality in a fast-paced, scaling environment while ensuring accountability and productivity standards.

Transform customer success by leading a high-performing team, driving retention and growth, and implementing innovative strategies to enhance customer experiences while achieving operational excellence.