Champion customer support and system operations as a Study Project Lead, overseeing the RTSM application post-go-live while fostering collaboration and enhancing user experience through effective problem-solving and communication.

Address client needs effectively by leading support for RTSM applications, ensuring smooth operational flow post-study go-live. Collaborate with sponsors to enhance their experience and drive problem resolution in a dynamic environment.

Develop robust software solutions with a focus on statistical modelling, collaborating in an agile team to create high-performance applications and APIs while ensuring security and data integrity across systems.

Manage integration projects ensuring smooth implementation of Prancer RTSM/Admin systems. Engage with clients, oversee project activities, and resolve issues while adhering to high-quality standards and project milestones for optimal delivery.

Lead the charge in client integration projects, ensuring smooth implementation of Prancer RTSM/Admin systems while managing project activities and maintaining high-quality standards in a dynamic clinical research environment.