Field Supervisor Position Type: Full-time, salary position eligible for performance bonuses
Compensation: $80,000 - $90,000 Annual Salary + potential for up to 10% discretionary annual bonus Job Summary: The Field Supervisor is responsible for managing 4-7 trucks and the day-to-day operations in the field, ensuring adherence to safety protocols and a great customer experience.
Essential Functions: The Essential Functions are representative, but not all-inclusive, of the knowledge, skills, and abilities required to perform this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
- Team Supervision:
- Manage Mass Save work and ensure adequate coverage and timely completion of projects.
- Supervise the activities of 4-7 Crew Leads, ensuring optimal productivity and adherence to Mass Save and company best practice for safety and quality.
- Conduct regular evaluations, provide feedback to management, and ensure crews receive proper training.
- Quality Assurance and Compliance:
- Monitor work quality and ensure compliance with industry standards and regulatory requirements.
- Conduct site inspections to assess workmanship, identify areas for improvement, and implement corrective actions as necessary.
- Ensure adherence to safety protocols and promote a culture of safety among field crew.
- Administrative:
- Update Customer Relationship Management (CRM) software reports, cases, inputs, and truck inspections.
- Achieve weekly revenue, NPS, documentation, and quality targets.
- Complete daily closeout inspections.
- Perform additional tasks as required.
Education & Experience: - Requires a high school diploma or equivalent.
- Completion of HomeWorks university training.
- Crew Lead and Lead Safe certifications a plus.
- Obtain OSHA 30 certification.
- 2+ years of Mass Save install experience or equivalent.
- Proficient with Microsoft Office Suite and Customer Relationship Management (CRM) software.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Requires proficiency in reading, writing, and communicating in English.
Perks/Benefits - Health Insurance
- Dental Insurance
- Vision Insurance
- Paid training
- 401k Retirement Plan with match
- PTO with accrual schedule
- Paid holiday schedule
- Employee Assistance Program
- Fast growth opportunities!
Supervisory Responsibilities: This is a supervisory role that may include overseeing and managing a team or department.
Work Environment: (will have exposure to all environments listed) - Warehouse Environment: This position is based in a warehouse, which serves as a base for many of our operations and includes equipment and material storage areas.
- Customer settings: This position is based in customer settings and will require work in and out of doors, including in attics, basements, small-confined spaces, and rooftops.
Physical Demands: - This job may require travel in a personal or company-provided vehicle.
- While performing the duties of the job, the employee is regularly required to stand, bend, crawl, or kneel in confined spaces. The employee may be required to lift up to 60 pounds, and must be able to climb ladders, enter crawl spaces, and move up and down stairs safely.
