SAIC

Workflow and Records Manager

SAIC$130K — $140K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Secret clearance and U.S. citizenship required.
  • Associate's degree with 10+ years experience or Bachelor's degree with 10 years experience; Master's degree with 8 years experience accepted. Specialized experience can compensate for educational requirements.
  • Expertise in organizational workflows and executive support, notably with CATMS.
  • Experience managing sensitive information and compliance with the Federal Records Act.
  • Proven writing, editing, and formatting skills for professional documents.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong multitasking abilities in high-pressure environments.

Responsibilities

  • Manage executive correspondence packages within the review lifecycle using CATMS while adhering to departmental standards.
  • Maintain the OSC correspondence email and conduct regular communications checks.
  • Compose comprehensive documents for senior officials, ensuring accuracy and completeness.
  • Proactively track correspondence and performance metrics utilizing various digital tools.
  • Prepare formal requests for action modifications when necessary, following the correct procedures.
  • Review submissions ensuring they meet standards before presenting to leadership.
  • Analyze departmental manuals to provide informed policy recommendations.

Benefits

  • Hybrid work schedule in a strategic location such as Washington, DC.
  • Opportunity to work within a high-visibility, impactful government context.
  • Access to develop and improve records management practices across federal agencies.
  • Advanced experience with executive support roles within a military or governmental environment.
Full Job Description
Job Description

Description

SAIC is seeking a highly organized and proactive Workflow and Records Manager to provide critical mission support to the Office of Strategic Capital (OSC) within the Department of War (DoW). This role is essential for maintaining the integrity of formal coordination, communication, and task execution in a high-visibility, fast-paced environment. The ideal candidate is detail-oriented, proactive, and a fast learner who can manage multiple priorities while adhering to established policies and timelines.

This position is located in Washington, DC and will have a hybrid work schedule.

"The salary range for this role will be between $130,000 and $140,000."

Key Workflow Responsibilities:
  • Manage and track executive correspondence packages including memos, taskers, and reports using Correspondence and Task Management System (CATMS) throughout the review and approval lifecycle, ensuring strict adherence to OUSW(R&E) and Department of War correspondence standards.
  • Manage the CATMS accounts, as well as the OSC correspondence email address for CATMS and official communications including weekly checks at the Pentagon.
  • Compose memos, briefings, reports, and other documents for senior officials, ensuring completeness and accuracy of all enclosures, attachments, and references.
  • Proactively track correspondence progress, due dates, and performance metrics using Teams, Lists, SharePoint, and other solutions.
  • Prepare and submit formal justifications for extensions, cancellations, or transfers of assigned actions through appropriate channels (e.g., SD Form 391) when deadlines require adjustment.
  • Review all submissions to ensure they meet format, policy, and quality control standards before advancing to leadership for review or signature.
  • Read, understand, and analyze DoW Instructions and Manuals to write well-founded policy and process recommendations.
  • Serve as the primary point of contact between OSC and the R&E Executive Secretary, external offices, and components across the Department of War to facilitate timely package coordination.
  • Attend, document, and report on weekly CATMS synchronization meetings, which includes providing the necessary input to the R&E Executive Secretary.
  • Assist with other critical administrative and compliance duties as needed, including processing Freedom of Information Act (FOIA) requests, advanced records management, and supporting Government Accountability Office (GAO) requests.
Records Management Responsibilities:
  • Ensure systematic organization, classification, and management of federal records across various agencies, ensuring compliance with federal regulations and agency-specific requirements. Implement best practices for preserving records in both digital and physical formats.
  • Risk Mitigation in Record Handling. Develop strategies to mitigate risks related to the handling, storage, and disposal of federal records, including data breaches, loss of records, and regulatory violations. Ensure that records are protected from unauthorized access, loss, or damage.
  • Compliance with Legal and Regulatory Frameworks. Ensure that federal records management practices comply with relevant federal laws, including the Federal Records Act, the Freedom of Information Act (FOIA), the Privacy Act, and other applicable legal and regulatory requirements. This includes proper retention, archival procedures, and access controls.
  • Effective Record Classification and Retention. Provide key contributions to the development and implementation of a comprehensive records classification and retention schedule in line with federal guidelines, ensuring proper retention times, lawful disposal practices, and systemized retrieval of records when needed.
  • Client Satisfaction and Relationship Management. Build and maintain strong relationships with federal agencies, ensuring that their records management needs are met through efficient and secure processes. Provide responsive and proactive support for records management challenges.

Qualifications

Required Qualifications:
  • Secret clearance and US citizenship.
  • Associate's degree and 10+ years of relevant experience, or Bachelor's degree with 10 years of experience; Masters and 8 years of experience. Specialized experience (e.g., military or industry administrative or executive assistant roles) may be considered in lieu of educational requirements.
  • Strong expertise in organizational workflow and executive support, including proficiency in the Correspondence and Task Management System (CATMS).
  • Experience handle sensitive information and implement manage records management programs that fully comply with the Federal Records Act (FRA) of 1950 (44 U.S.C. 3101, et seq.).
  • Demonstrated ability to write, edit, and format professional correspondence, memos, reports, and presentations aligned with DoW standards.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Proven ability to independently manage multiple high-priority tasks in a fast-paced, high-pressure environment.
  • Excellent communication and interpersonal skills, including experience advising senior leaders and collaborating with diverse stakeholders to achieve program/project outcomes.
  • Experience in executive administration, operations, and human resource management, preferably within a government or military context.
  • Strong analytical and problem-solving skills, with the ability to develop and implement process improvements and drive organizational change.
Desired Skills:
  • Background with National Archives and Records Administration (NARA) records and information management practices.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ

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