Required Job Qualifications:
• Extensive Experience in Workday Compensation and Advanced Compensation
• Bachelors degree + 4 years experience in HR, IT or Cloud Based Solutions OR Technical Certification and/or College Courses + 6 years experience in HR, IT or Cloud Based Solutions OR 8 years experience in HR, IT or Cloud Based Solutions
• Possess ability to manage workload, manage multiple priorities, and manage conflicts with customers/employees/managers and execute deliverables as required
• Experience managing moderate to complex projects
• Experience in customer consulting
• Experience in cloud-based technologies (SaaS / IaaS / PaaS)
• Experience in application configuration
• Experience in application / product feature design
• Experience in supporting and stabilizing system performance management
• Experience in managing system change request and configuration prioritization
• Experience in gathering business requirements and translating into technical documents
• Problem solving /analytical thinking
• Creative thinking
• Ability to execute
• Rapid prototyping
• Workday Compensation
Job Responsibilities:
• Provides customer consulting and best practice guidance independently 70% of the time
• Configures and administers systems 30% of the time
• Manages vendor relationships independently 80% of the time
• Supports and maintains vendor relationships as DSC (Designated Service Contact)
• Conducts RCA (Root Cause Analysis) research and resolution by providing solution options and effort estimations.
• Completes data analysis and validation across systems and processes
• Provides technical support for HR Applications including updating help desk scripts and self-service knowledge articles
• Manages customer and stakeholder relationships and expectations to achieve project initiatives
• Coordinates with vendors for resolutions and enhancements
• Ensures data integrity and stability of the HR Ecosystem
• Guarantees government regulations impacting HR systems and processes are implemented
Consulting
o Provide subject matter expertise to customers by advising customers on industry standards and leading best practices
o Contribute to product feature prioritization and technology roadmaps
o Utilize tools to map processes and identify fits and gaps
o Provides guidance, consulting, and best practice approaches for customer requests
o Participates in system architecture design/consulting with assistance from lead/management
Project Management
o Manages moderate to complex project initiatives with moderate lead/management oversight
o Manages small to medium project initiatives independently
