Work From Home Virtual Receptionist

Burjline Builders

$72K — $93K *
US-AnywhereRemote in San Francisco, CA
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience as a Virtual Receptionist, Administrative Assistant, or in a similar role.
  • Exceptional verbal and written communication skills with a professional telephone manner.
  • Excellent organisational and time-management skills, able to prioritise tasks effectively.
  • Proficiency in Microsoft Office Suite and standard office software.
  • Ability to work independently and proactively in a remote environment.
  • Dedicated home office space with a reliable high-speed internet connection.
  • Desirable experience within the IT or technology sector.

Responsibilities

  • Manage all incoming calls, enquiries, and correspondence efficiently.
  • Serve as the primary point of contact for clients, delivering outstanding customer service.
  • Maintain executives' schedules, arranging appointments, meetings, and travel.
  • Perform general administrative duties such as data entry and document management.
  • Provide clients with basic information about IT services offered.
  • Liaise with internal teams to ensure effective communication and operational efficiency.
  • Assist in preparing reports, presentations, and other documents as needed.

Benefits

  • Flexibility of a fully remote work environment.
  • Opportunity to join a supportive and innovative team.
  • Potential for professional growth and development in the IT industry.
Full Job Description
Job Overview

As the first point of contact for our company, you will play a crucial role in shaping the client experience and ensuring smooth day-to-day operations. This is a Full-Time, remote position, ideal for a self-motivated individual dedicated to providing exceptional administrative support.

Responsibilities

  • Professionally manage all incoming calls, enquiries, and correspondence, directing them to the appropriate person or department in a timely manner.
  • Serve as the primary point of contact for clients, providing outstanding customer service and support.
  • Manage and maintain executives' schedules, including arranging appointments, meetings, and travel.
  • Perform general administrative duties such as data entry, filing, and managing company documents.
  • Provide clients with basic information about our IT services, including software development, IT support, and systems integration.
  • Liaise with internal teams to ensure clear communication and operational efficiency.
  • Assist with the preparation of reports, presentations, and other documents as required.

Qualifications

  • Proven experience as a Virtual Receptionist, Administrative Assistant, or in a similar role.
  • Exceptional verbal and written communication skills with a professional telephone manner.
  • Excellent organisational and time-management skills, with the ability to prioritise tasks effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other standard office software.
  • The ability to work independently and proactively in a remote environment.
  • A dedicated, quiet home office space and a reliable high-speed internet connection.
  • Previous experience within the IT or technology sector is desirable but not essential.


Benefits

  • A competitive hourly rate of $35 - $45 USD per hour.
  • The flexibility and convenience of working entirely from home.
  • The opportunity to be part of a supportive and forward-thinking team.
  • Opportunities for professional growth and development within the IT industry.


Locations San Francisco

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