The Account Executive is responsible for managing and driving sales performance across designated specialty and department store accounts. This role owns day-to-day account management, cross-functional coordination, reporting analysis, and client communication to ensure operational excellence, brand alignment, and revenue growth.
Responsibilities:Account Management
- Execute daily management of designated specialty and department store accounts, adhering to all internal and external deadlines
- Own direct communication with Buyers, Assistant Buyers, and Coordinators; elevate to senior leadership when appropriate
- Travel seasonally to markets, conducting seasonal training sessions, researching market + product opportunities
- Communicate store visits, market opportunities, and training session feedback through approved decks for C-Suite distribution
- Manage internal and external communications related to orders, swaps, RTVs, sample requests, and related operational needs
- Oversee backend administrative functions to ensure systems and processes remain accurate and up to date
- Ensure timely and accurate order processing, communicating to all stakeholders
- Own weekly sales and shipping analysis for specialty and major accounts
- Partner with Senior Manager to compile data for weekly and seasonal reporting
- Deliver weekly sell-through and product performance analysis to Wholesale leadership
- Utilize retailer systems (e.g., Skypad) to analyze regional and product-level performance, identifying best/slow sellers and growth opportunities
- Collaborate with the team to execute and manage seasonal trunk shows and client events
- Partner closely with Wholesale, Planning, Accounting, and Logistics teams to ensure seamless communication and execution up to and throughout selling season
Seasonal Planning & Market Execution
- Support seasonal planning including budget setting, assortment strategy, and calendar timing to secure advantageous brand positioning
- Run owned account showroom appointment + support cross team appointments and walk-thrus
- Clearly communicate market dates and order deadlines to clients
- Support pre-market alignment calls for specialty accounts
- Manage in-market communications including order updates, cancellations, and pricing changes
Operational & Administrative Management
- Maintain RTV logs upon approval; communicate updates to buying teams and manage follow-up as needed
- Manage seasonal dropship uploads for major accounts, ensuring accurate and timely launches
- Process and document chargebacks including DSA, logistics charges, and pricing discrepancies
- Oversee sample trafficking and seasonal marketing requests per client
- Ensure all co-op, digital display, and e-commerce copy is confirmed internally and delivered to clients on time
Client Training
- Partner with Wholesale Manager on development and execution of seasonal product training materials using approved templates
- Manage all Product Knowledge logistics, ensuring clear communication to both internal and external stakeholders
- Ensure seasonal messaging and product updates are thoroughly prepared for seasonal training sessions
- Ensure all training-related expenses remain within approved budgets
Desired Background:- Bachelors' degree required
- 3-5+ years of sales, wholesale, or account management experience
Skills:- Strong analytical skills with experience in sales reporting and performance analysis
- Exceptional organizational skills with the ability to manage multiple deadlines and priorities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Excel and familiarity with wholesale platforms (e.g., NuOrder, JOOR, BlueCherry)
- Ability to collaborate cross-functionally in a fast-paced environment
Based Salary Range:The base salary range for this position is $80,000 - $95,000. Base pay offered may vary depending on skills, experience, and location.
