Manager of Train OperationsJob DescriptionThe
Manager of Train Operations is a full-time, exempt leadership position responsible for overseeing safe, efficient, and reliable railroad transportation operations. Based in Brewster, Ohio, this role manages the Operations Center and is responsible for train plan execution, line-of-road and yard operations, locomotive utilization, and coordination with interchange carriers and customers. The position reports to the Superintendent and/or General Manager and provides direct leadership to Dispatchers, Yardmasters, and other key operations personnel.
Key Responsibilities- Monitor train movements, schedules, and on-time performance.
- Coordinate dispatching activities, including route management, track occupancy, meets, and conflicts.
- Manage operational disruptions, including mechanical issues, signal failures, weather events, and other incidents.
- Prioritize rail traffic and determine train sequencing to support efficient railroad operations.
- Maintain accurate operational records and ensure effective communication during shift transitions.
- Support regulatory compliance and adherence to railroad operating requirements.
- Promote customer service awareness and operational excellence.
- Communicate and coordinate with multiple operating departments and field personnel.
Qualifications- High school diploma or GED required.
- Experience in railroad transportation, train operations, yard operations, or an operations center environment.
- Strong knowledge of railroad operating practices, operating rules, and safety procedures.
- Demonstrated leadership ability with experience coaching, developing, and holding employees accountable.
- Strong communication, organizational, analytical, and decision-making skills.
- Ability to work effectively with train crews, dispatchers, mechanical personnel, engineering personnel, and other operating departments.
- Proficiency with computers, business applications, and operational software.
- Ability to work independently while maintaining effective communication with management and field personnel.
- Ability to work irregular schedules, including nights, weekends, holidays, and extended shifts, as operational needs require.
Preferred Qualifications- Previous railroad operating experience.
- Prior experience as a Conductor, Engineer, Yardmaster, Dispatcher, Trainmaster, or other railroad operating employee.
- Leadership experience in an operations center environment.
- Knowledge of FRA regulations and railroad safety requirements.
- Experience with crew management, train scheduling, train service logistics, and/or terminal operations.
- Experience investigating incidents, accidents, injuries, or operating-rule violations.
- Experience using railroad transportation-management or crew-management systems.
- Previous experience leading safety initiatives or operational improvement programs.
Work EnvironmentThis position operates in a 24/7 railroad environment. The successful candidate must be willing and able to work a flexible schedule that includes nights, weekends, holidays, on-call assignments, and extended hours. Travel throughout the assigned operating territory may be required.
