Wealth Management Operations Manager

Fairwinds

$80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Finance, Management, or a related field
  • Experience in leading operations, service, or support teams in financial services or wealth management
  • Strong background in coaching and managing operational workflows
  • Skilled in prioritizing multiple tasks in a fast-paced environment
  • Preferred FINRA Series 7 license, or ability to obtain the SIE and Series 7 within six months

Responsibilities

  • Lead, coach, and develop the Wealth Management operational support team
  • Coordinate daily team priorities and staffing coverage
  • Monitor service levels and ensure timely completion of operational tasks
  • Support hiring, onboarding, training, and performance management
  • Partner with advisors and support teams to enhance client experiences
  • Resolve complex service issues and handle escalations
  • Prepare operational reports and update leadership on team performance
  • Collaborate with external and internal partners for operational support

Benefits

  • 11 paid holidays and generous paid time off
  • 6% 401(k) match
  • $700 annual contribution to Health Savings Account
  • Comprehensive maternity leave program
  • Medical, dental, vision, disability, and life insurance coverage
  • Career growth through leadership development and tuition assistance
  • Rewards for financial wellness through specialized programs
  • Purpose-driven culture that values individual impact
Full Job Description
As the Wealth Operations Manager, you'll provide leadership for the team that supports our Wealth Management business, ensuring advisors have the operational resources they need to focus on serving clients while maintaining the highest standards of service, efficiency, and execution. This role offers the opportunity to lead a talented team of Financial Advisors, influence department performance, and make a meaningful impact on the future growth and success of our Wealth Management division.

This is a great opportunity for a strong people leader who enjoys developing teams, improving operational execution, and creating a positive experience for both employees and clients.

Your Role in Our Mission

  • Lead, coach, and develop Wealth Management operational support staff.
  • Coordinate workloads, staffing coverage, and daily team priorities.
  • Monitor service levels and ensure operational tasks are completed accurately and on time.
  • Support hiring, onboarding, training, and performance management activities.
  • Partner with advisors and support teams to deliver an exceptional member and client experience.
  • Assist with the resolution of complex service issues and escalations.
  • Monitor team performance and provide regular coaching and feedback.
  • Prepare operational reports and communicate status updates to leadership.
  • Support audits, compliance initiatives, operational controls, and risk management activities.
  • Collaborate with LPL, custodians, vendors, and internal business partners to support department operations.


What Makes You a Great Fit

  • Bachelor's degree in Business Administration, Finance, Management, or a related field.
  • Experience leading operations, service, or support teams within a financial services or wealth management environment.
  • Strong experience coaching employees and managing daily operational workflows.
  • Ability to prioritize multiple responsibilities in a fast-paced environment.
  • FINRA Series 7 license preferred, or the ability to obtain the SIE and Series 7 within six months.


A Culture of Care and Reward:You give your best, and we give back with a comprehensive and meaningful rewards package:

  • Enjoy 11 paid holidays and generous paid time off to recharge and reset
  • Build your future with a 6% 401(k) match
  • Eligible for a $700 annual contribution to your Health Savings Account
  • Access our comprehensive maternity leave program to support growing families
  • Stay covered with medical, dental, vision, disability, and life insurance
  • Grow your career through leadership development, tuition assistance, and advancement opportunities
  • Earn rewards for financial wellness through our Debt Free Club and Dave Ramsey's SmartDollar program
  • Thrive in a purpose-driven, people-first culture where your impact matters


This is more than your next job. It's your next step in changing lives; starting with your own!

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