Water Quality Coordinator

Northshore Utility District

$94K — $124K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in water distribution, testing, and sampling.
  • Knowledge of laws and regulations related to water quality and safety.
  • Strong communication skills for interaction with public and staff.
  • Ability to design and implement safety programs and procedures.
  • Experience in public speaking or formal instruction is preferred.
  • Ability to analyze and assess technical issues related to water quality.
  • Valid Washington State Driver's License required.

Responsibilities

  • Manage and administer the cross-connection control program and water quality initiatives.
  • Conduct inspections and water quality sampling at various locations.
  • Prepare annual summary reports for regulatory submissions.
  • Provide technical assistance and safety training to utility workers.
  • Review applications for new water services to identify hazards and necessary protections.
  • Serve as District representative at water quality-related meetings and events.
  • Monitor safety compliance regulations and enforce safety protocols during operations.

Benefits

  • Comprehensive medical, dental, and vision coverage fully paid for employees and dependents.
  • Employer contributions to HRA/VEBA accounts after trial service period.
  • Flexible Spending Accounts available for pre-tax health/dependent care expenses.
  • Choice between standard and 9/80 work schedules to enhance work-life balance.
  • Paid time off including vacation, sick leave, and holidays as well as training opportunities.
Full Job Description
Salary : $94,390.40 - $124,217.60 Annually
Location : 6830 NE 185th St., Kenmore
Job Type: Full-Time
Department: Maintenance & Operations
Opening Date: 07/30/2026
Closing Date: 8/13/2026 4:00 PM Pacific
FLSA: Non-Exempt

Summary of Job Duties
Northshore Utility District in Kenmore, WA is seeking a Water Quality Coordinator.
Work Schedule: Non-Exempt, Full-Time, M-F 7:00am-3:30pm OR 9/80 schedule (Monday - Thursday 7:00am - 4:30pm, Friday 7:00am - 3:30pm, with every other Friday off).

This position is responsible for drinking water quality, wastewater quality compliance and employee safety programs. Water and wastewater quality compliance is the primary focus of this position at 80% the other 20% is focused on safety. These are accomplished by managing various programs to ensure compliance with all drinking water, wastewater requirements, safety, standards, and regulations. An incumbent in this position is expected to have a well-developed understanding of the maintenance and operations of the District's water distribution and wastewater collection systems. Responsible for job site safety; provides technical and regulatory requirement advice; coordinates and works effectively with others to achieve objectives.

REPORTING DIRECTLY TO: Utility Superintendent
Examples of Duties

  • Administers District's cross-connection control program, fats, oil, and grease (FOG) and water quality programs.
  • Oversees and assesses water quality and safety programs - such as regulatory sampling and administer applicable programs.
  • Travels to water facilities, customer locations, and other assigned work sites to perform inspections, water quality sampling, testing, investigations, training, and other related duties using a District vehicle.
  • Mail notices to customers, water quality customer service, perform field surveys to identify hazards to water system.
  • Prepares and submits the annual summary report to the Department of Health.
  • Reviews new water services application to identify hazards and the level of protection required.
  • Reviews backflow testing reports.
  • Troubleshoots, maintains and services water quality sampling and safety equipment.
  • Serves as District representative for water quality-related regional meetings.
  • Participates in selected inter-agency activities with City, County, State, and Federal agencies as directed.
  • Monitors other municipal and governing entities' programs and activities that could impact District operations.
  • Assembles, assesses, and provides technical assistance to Utility Workers for on- and off-site conditions to determine proper layout and approach.
  • Organizes, accurately inputs, and analyze data in the District Cross Connection Software program.
  • Serves as the designated Safety Officer for the District. Some of the specific duties related to that include:
    1. Coordinates, conducts, monitors, and informs staff about worker safety regulatory updates.
    2. Coordinates, writes, updates, and implements safety programs and procedures in accordance with the applicable regulations and standards. Plans and executes corrective actions as needed and makes recommendations to supervisors.
    3. Reports safety infractions by employees to the respective direct supervisors and HR. Prepares incident reports, maintains records compliance with regulatory agency.
    4. Monitors various safety equipment for required maintenance, service, certification, and recalibration.
    5. Provides technical assistance for work activities related to safety.
    6. Fulfills Safety Officer's role when assigned to larger or safety sensitive job sites.
    7. Coordinates and conducts monthly safety and weekly Tailgate meetings.
    8. Coordinates and facilitates training classes such as Forklift and other training topics as identified.
    9. Maintains and prepares incident reports, logs daily activities; performs data entry in various software systems in compliance with all regulatory agencies.
    10. Prepares and submits OSHA log 300 and all year end reporting per regulatory agency requirements.
  • Other duties as assigned.

Minimum Qualifications
  • Working knowledge of laws, regulations, and standards related to cross connection control, disinfection and testing of public water supplies.
  • DOH and EPA reporting requirements.
  • Safety and health hazards as related to cross connection control, disinfectant reactions, disinfection equipment and processes.
  • Ability to coach, train, present and oversee the safety practices of a work crew.
  • Understanding of appropriate safe working methods.
  • Strong communication oral, written, and interpersonal skills as applied to interaction with co-workers, supervisors, and the public.
  • Accident reporting procedures and requirements.


Experience/Education: Any equivalent combination of education and experience that provides the applicant with the knowledge, skills and abilities required to perform the job. A typical way to obtain knowledge and abilities would be three (3) years' experience in water distribution, testing and sampling of water supply, cross-connection and control and water system flushing; training in cross-connection control, water quality; and a High School Diploma or General Equivalency Diploma (GED). Public speaking and formal instruction experience preferred.
Licensing Requirements:

  • Valid Washington State Driver's License, or the ability to obtain one before employment, is required because operating a District vehicle to travel to job sites is an essential function of this position.
  • Must maintain an acceptable driving record that meets the employer's vehicle insurance requirements throughout employment.
  • Cross-connection Control Specialist Certification - within 9 months in this position.
  • Water Distribution Manager Level II Operator in Training within 2.5 years in this position. Obtain the Water Distribution Manger II certification within 3.5 years in this position.
  • Washington Wastewater Collection Personnel Association Level II Certification - within 3.5 years in this position.
  • Confined Space Training - within 6 months in this position.
  • Flagging, trenching, shoring and First Aid CPR certifications within 6 months in this position.
  • ICS 100, 200 and 700 training within 6 months in this position.

    Other Requirements: Reliable and regular attendance, and the ability to work harmoniously with other employees.


WORKING CONDITIONS: Work is performed both indoors and outdoors in an office setting, and field environments. Regular travel to water system facilities, customer locations, construction sites, reservoirs, pump stations, and other District locations is required. Field work is performed in varying weather conditions and may involve exposure to heat, cold, rain, snow, wind, uneven terrain, moving traffic, construction activities, confined spaces, elevated work areas, underground vaults, noise, vibration, dust, chemicals, disinfectants, hazards, and other hazards associated with public water and wastewater system operations. Appropriate personal protective equipment (PPE) must be worn, and all applicable District safety policies, OSHA/WISHA regulations, and established safe work practices must be followed.

This position requires the ability to safely operate a District vehicle and travel throughout the District's service area as an essential function of the job. The position is subject to emergency call-out, after-hours response, and occasional work outside normal business hours, including evenings, weekends, and holidays, as operational needs require.

The position requires sufficient strength, stamina, mobility, manual dexterity, vision, hearing, and coordination to safely perform inspections, collect water samples, operate testing and monitoring equipment, complete required documentation, and respond to emergency situations. Duties require frequent standing, walking, bending, stooping, kneeling, crouching, climbing, balancing, reaching, grasping, and repetitive hand and arm movements. The employee must be able to enter and exit vehicles, climb ladders, access underground vaults and elevated work areas, navigate uneven or slippery surfaces, lift, carry, push, or pull equipment, tools, and materials weighing up to 50 pounds independently, or heavier items with assistance or mechanical lifting devices.

Medical, Dental, & Vision
Employees have various medical plan options to choose from - either managed care plans or preferred provider plans. The Employer pays 100% of the premium costs for employees & their eligible dependents for most plan options.
HRA/VEBA
Employees who have completed their Trial Service Period will receive an employer contribution into their HRA/VEBA account. The contributions equal $2,000 for employee medical coverage and $4,000 for employee plus eligible dependent.

Flexible Spending Accounts
Save money in taxes by using the Flexible Spending Accounts to pay for eligible health care or dependent care expenses on a pre-tax basis.
Retirement Plans
  • Public Employee's Retirement System (PERS)
    • As a public employer, most of our employees are eligible for retirement benefits administered by the Washington State Department of Retirement Systems. Employees have two plans to choose from.
  • Deferred Compensation 457 (b) and Roth plan.
    • Optional deferred compensation plan allows eligible employees to contribute to their account through payroll deductions. The Employer matches up to 2% contributions into your selected plan.
Paid Time Off / Work Schedule
  • We offer a competitive time off program that includes vacation based on years of service, 8 hours/month accrued sick leave, and 13 paid holiday.
  • We offer two schedules for our employees. Your traditional Monday - Friday 8:00am -4:30pm or a 9/80 schedule to foster a healthy work life balance.

Term & Accident Insurance

Employer paid and optional term life and accident insurance help protect against financial hardship in the event of serious injury or death.

Employee Assistance Program

Access to an Employee Assistance Program (EAP) is available via a 24-hour hotline. The EAP provides no-cost, confidential assistance for a variety of personal and professional issues, including stress, financial challenges, work-related issues, or marital and family counseling.
Training & Development
We have a rich history of training and development for our employees. We encourage our employees to realize their full potential and offer a variety of ways to advance their careers through internal, external, and on-the-job training opportunities, as well as tuition reimbursement and mentorship.

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