Ford Motor Company

Warranty Manager

Ford Motor Company$112K — $212K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Leadership training and skills
  • Data analysis skills
  • Bachelor of Science/Engineering or equivalent technical/manufacturing aptitude
  • 2+ years of Plant Manufacturing experience
  • Problem Solving Skills - (e.g. Shainin, Green Belt, 8D, Strategic Problem Solving, Black Belt or Master Black Belt)
  • Ability to present materials to senior leadership
  • Knowledge of vehicle or powertrain component commodities.

Responsibilities

  • Coach and lead a team of warranty engineers in warranty analysis
  • Utilize Ford's warranty system to track and resolve issues
  • Lead cross-functional reviews with suppliers on warranty issues
  • Complete business projects to improve warranty systems
  • Conduct Gembas at Ford and supplier plants to address warranty issues
  • Train suppliers and Technical Assistants in warranty systems and problem-solving techniques
  • Apply process engineering skills to troubleshoot issues.

Benefits

  • Immediate medical, dental, and prescription drug coverage
  • Flexible family care, parental leave, and subsidized childcare
  • Vehicle discount program for employees and family members
  • Tuition assistance
  • Active employee resource groups
  • Paid time off for community service
  • Generous paid holiday schedule, including the week between Christmas and New Year's.
  • Paid time off with the option to purchase additional vacation.
Full Job Description
Job Description

In this position...

As a leader in our Purchasing / Supplier Technical Assistance Team (STA), your primary responsibility is to lead your team and supplier partners in the robust industrialization of the manufacturing process, deliver improved quality, capacity and reduce warranty on current model production and new model launches, utilizing standard tools and processes. You will also be responsible for the development of your employees and the development of a business plan for your specific suppliers that will achieve best-in-class launch, quality, capacity, and warranty performance.

Guide your team to lead efforts in warranty improvements with cross functional teams and suppliers.

Ensure alignment with Supplier Technical Assistants, Product Development and other Ford functions as appropriate to address technical and systemic opportunities.

Guide your team in identifying systemic lessons learned from project work and ensure they are implementing systemic improvements.

Responsibilities

What you will do ....
  • Coach and lead your team of five warranty engineers in completing warranty analysis and driving improvements
    • Utilize Ford's warranty system to track top issues and drive teams to solve problems.
    • Lead effort to have cross functional reviews with suppliers to review their top warranty issues, complete systemic analysis, and drive both warranty and systemic improvements.
    • Complete business projects to drive improvements in the systems that are used to understand and solve warranty issues.
    • Lead Gembas at Ford and supplier plants to understand and fix top warranty issues.
    • Train suppliers and Supplier Technical Assistants in warranty systems and problem-solving techniques.
    • Utilize process engineering skills to understand the physics used to create parts and trouble shoot problems.
  • Learn and drive your team's knowledge and application of
    • Strategic Problem Solving to use strategies to determine the physics, chemistry, electricity, etc. causing the failures and drive to resolution.
    • Use 6-Sigma skills including Measurement Systems Analysis, process capability, hypothesis tests, pairwise comparisons, Design of Experiments, Multi-vary analysis, multiple regression, reliability analysis, etc. to complete tests and analyze data.
    • Utilize the 3x5 why process to drive to systemic root cause and systemic improvements.


Qualifications

You'll have ...
  • Leadership training and skills
  • Data analysis skills
  • Bachelor of Science/ Engineering, or equivalent technical/manufacturing aptitude
  • 2+ years of Plant Manufacturing experience
  • Experience leading multiple complex assignments with demanding timelines
  • Problem Solving Skills - (e.g. Shainin, Green Belt, 8D, Strategic Problem Solving, Black Belt or Master Black Belt.
  • Ability to develop and present materials to senior leadership with short timelines
  • Strong communication and team building
  • Knowledge of vehicle or powertrain component commodities, functions, and related features.
  • Ability to speak and write in English language fluently to effectively communicate with the global team


Even better, you may have ...

  • Experience reporting out to VPs and CEOs


  • Experience leading multiple complex assignments with demanding timelines


  • Experience developing and executing complex strategies
  • Six Sigma Black Belt Certification: Demonstrated ability to lead quality improvements initiatives, apply Six Sigma philosophies and principles (including the DMAIC Model)


You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, and prescription drug coverage
  • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
  • Vehicle discount program for employees and family members, and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.


This position is leadership level 6 and ranges from $112,680-212,760.

For more information on salary and benefits, click here: https://fordcareers.co/LL6

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

This position is hybrid with a requirement to be onsite four or more days per week

#LI-Hybrid

#LI-SB7

About Ford Motor Company

Ford Motor Company manufactures or distributes automobiles in addition to offering financial services. The company sells to dealerships for retail sales, and for sale to fleet customers, including commercial fleet customers, daily rental car companies, and governments. Ford’s vehicle portfolio includes automobiles, buses, tractors, and trucks. Retail financing includes retail installment sale contracts for new and used vehicles, and direct financing leases for new vehicles to retail customers, government entities, daily rental car companies, and fleet customers. Finance receivables in the non-consumer portfolio include products offered to automotive dealers. Ford’s environmental initiatives include compressed natural gas, flexible fuel vehicles, electric drive vehicles, Hydrogen, PC power management, and so on. Ford Motor Company was founded by Henry Ford in 1903 and is headquartered in Dearborn, Michigan.

Ford Motor Company Careers

Join the dynamic team at Ford Motor Company, a global leader in automotive innovation and manufacturing. At Ford, we are committed to driving human progress by providing outstanding vehicles and mobility solutions. This is an exciting time to become part of our inclusive team, where job opportunities abound and growth is not just a possibility, but a promise.

Work You’ll Do

At Ford Motor Company, you will collaborate with some of the brightest minds in the industry. Our professionals are at the forefront of automotive technology, leading projects that redefine transportation and sustainability. With a culture rooted in continuous improvement and respect for all, Ford offers a workplace where leadership, diversity training, and innovation are part of everyday life.

Join Our Market-Leading Team

Ford’s commitment to excellence is why we are a leader in the automotive sector. We offer a variety of career paths, from engineering to marketing, all designed to foster professional and personal growth. Our team benefits from Ford’s commitment to professional development and networking opportunities, ensuring that every team member can reach their full potential.

Innovative Work

Engage in work that makes a difference. Ford Motor Company is pioneering developments in electrification, autonomous vehicles, and smart mobility solutions. Our team of over 190,000 employees worldwide is dedicated to crafting experiences that improve the way the world moves.

Be Part of a Great Team

Working at Ford means more than just having a job; it means being part of a global family. Our culture promotes teamwork, integrity, and respect—values that underpin everything we do. We believe in nurturing a diverse and inclusive environment where every employee can thrive.

Future-Proof Your Career

Ford Motor Company is not just a great place to work; it’s a place to build a lasting career. Our employees enjoy competitive benefits, comprehensive health care, and retirement plans that rank among the best in the industry. We support career advancement through extensive training programs and hands-on experience in the latest automotive technologies.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a student interested in an internship, Ford has opportunities that will harness your skills and ignite your ambition. Our hiring process is straightforward and respectful, designed to match your skills and passions with the right position.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Ford? Prepare your resume, sharpen your interview skills, and become part of a company that’s building the future of transportation.

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Learn more about Ford Motor Company
Size
183,000 employees
Market Cap
$44.8 billion
Industry
Net Income
-$1.2 billion
Founded
1903
5 Year Trend
-2.1%
Revenue
$127.1 billion
NASDAQ

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