POSITION SUMMARYTHIS IS AN ONSITE ROLE AND CAN BE BASED AT ANYONE OF THESE LOCATIONS: Dallas, TX | Pendergrass, GA | Springfield, MO | Salt Lake City, UT
The Warehouse Systems Senior Manager will collaborate closely with Global Technology and Customer Fulfillment leadership teams to set the direction for our distribution systems, ensuring they align with organizational goals and meet customer needs. This position will lead our Global Distribution Warehouse Systems team, and will be responsible for strategic planning, operational management, and compliance within our global distribution network.
CORE FUNCTIONS- Collaborate with Global Technology and Customer Fulfillment leadership teams to help set the direction for the global distribution warehouse systems to ensure organizational readiness and alignment with customer needs and delivery capability for the required service levels.
- Lead in the development and continued management of current and future M&A activities to bring all sites up to required capability levels for system integration.
- Ensure all global distribution operational system activities and processes are designed in line with the applicable ISO standards, Sarbanes-Oxley, FCPA, Trade Compliance, VAT, Health & Safety, and any other local and international laws, rules and regulations.
- Establish and enforce programs for maintaining compliance and line extensions of MAWM code to remain current on operating systems.
- Provide active participation in the Global Customer Fulfillment Leader Team and in the development and execution of both US and global strategies for logistics technology.
- Identify logistics needs to support growth of the business while developing and implementing new logistics technology models.
- Ensure Business Continuity Plans are in place for global distribution locations to avoid any supply disruptions and to ensure continuity of services to external and internal customers (e.g., fire, natural disasters, etc.).
- Work with leadership to build organizational capability that will advance distribution processes with appropriate automation solutions focused on warehouse and business transactional activities.
- Directly lead and manage integration vendors and partners to ensure on time system go-lives.
- Demonstrate RealTruck core values, supporting the culture with each interaction within the department and organization.
QUALIFICATIONS & REQUIREMENTSEducation and Experience- Bachelor's degree in business, supply chain, or a related field required.
- 10+ years of program management experience required.
- Experience using project management tools (e.g., Microsoft Project, Jira, Trello, Wrike).
- Experience managing multiple projects simultaneously.
- Experience in ERP, OMS and WMS configuration/design (Manhattan, IFS, Korber a plus)
- Experience with SQL a plus.
- Experience in strategic planning, budget management, and vendor/partner management.
Required Licenses- PMP certification or equivalent project management certification preferred.
Skills, Abilities, and Knowledge- Strong leadership skills with the ability to collaborate effectively across teams and departments.
- Excellent communication and problem-solving skills.
- In-depth knowledge of regulatory compliance requirements for global distribution operations.
Travel- Frequent travel may be required; ability to travel as needed.
COMPETENCIES- Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
- Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
- Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Meets productivity standards; completes work in timely manner; Strives to increase productivity; Works quickly.
- Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
SUPERVISORY RESPONSIBILITYProcess Manager/Lead: working team member who coordinates, supports, trains, and is a knowledge resource for other team members. No direct reports or supervisory responsibility.
PHYSICAL REQUIREMENTSThis position is subject to sedentary work; exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involved sitting most of the time. Walking and standing are required only occasionally.
Physical ActivitiesThis position is subject to the following physical activities: standing, walking, talking, hearing, and the use of hands, wrists, or fingers in a repetitive motion.
Visual AcuityThe worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
Working ConditionsThis position primarily operates in an office environment. This role routinely uses standard office equipment.
Perks That Go the Extra Mile :
At RealTruck, we take care of our people-because they drive our success. Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start). Need balance? We've got wellbeing days and parental leave. Want to grow? Take advantage of educational reimbursement. Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products. Great benefits. Great people. Even better careers.
