General Motors

Warehouse Site Leader - Automotive Parts

General Motors • $100K — $120K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degrees/certifications a plus.
  • 10+ years experience in warehouse operations or high-volume environments.
  • Proven ability to deliver across safety, quality, cost, and employee engagement metrics.
  • Strong knowledge of warehouse and distribution processes.
  • Experience leading both salaried and hourly teams in a unionized setting.
  • Familiarity with warehouse management systems, preferably Infor WMS.
  • Demonstrated success in leading change and transformation initiatives.

Responsibilities

  • Oversee safety, quality, cost, delivery, and employee engagement for the site.
  • Manage a workforce of 156 hourly and 19 salaried employees.
  • Handle logistics for 50 inbound/outbound trailers daily and 2.4 million pieces processed annually.
  • Drive operational excellence through strategic planning and continuous improvement.
  • Manage the annual operating budget of $26MM and related financial targets.
  • Champion technology adoption and innovation in warehouse operations.
  • Align site performance with broader business objectives through collaboration.

Benefits

  • High-performance work culture with a focus on talent development and inclusion.
  • Opportunities for regular presence on the operations floor and cross-shift collaboration.
  • Support for ongoing professional development and building leadership skills.
Full Job Description
Job Description

The Role

Are you a high-performing warehouse operations leader ready to take on a career-defining opportunity? General Motors (GM) is seeking a Warehouse Site Leader to lead our Willow Run, MI global parts distribution center. This is not just a leadership role - it's a critical position that defines how we serve millions of customers.

GM's Customer Care and Aftersales (CCA) organization is a global organization that provides customer support and all post-vehicle purchase services, including vehicle parts, service, and support for recalls and warranties. CCA manages the supply chain for service parts and maintains a warehouse network comprised of Processing Centers, Redistribution Centers and Parts Distribution Centers where vehicle parts flow to fulfill customer orders. The Willow Run Site Leader is responsible for leading a salaried and hourly workforce, partnering with UAW and business stakeholders, and driving operational excellence through GM principles, standardized work, lean methods, and continuous improvement. The role requires an inspirational people leader and change agent who can deliver results in a fast-paced, shift-based distribution environment.

What You'll Do
  • Full site ownership across safety, quality, cost, delivery, and employee engagement.
  • Leading a unionized workforce of 156 hourly employees and 19 salaried employees.
  • Managing 50 inbound/outbound trailers per day and processing 2.4 MM pieces annually.
  • Driving operational excellence through strategic planning, continuous improvement, and change leadership.
  • Responsible for $26MM Annual Operating budget, capital budgets, preventive maintenance, and delivering on financial targets (EBIT, revenue).
  • Championing technology adoption and innovation, including Infor & WMS.
  • Collaborating across the CCA network to align site performance with broader business goals.
  • Building a high-performance work culture grounded in talent development, feedback, accountability, inclusion, and engagement. Navigating labor relations with confidence and integrity.
  • Providing strategic and operational leadership for all warehouse activities, including receiving, storage, inventory control, picking, packing, shipping, transportation coordination, and customer delivery.
  • Establishing clear goals, operating rhythms, performance standards, and action plans aligned with CCA and GM business objectives.
  • Ensuring compliance with GM policies, safety requirements, environmental standards, collective bargaining agreements, and applicable laws.
  • Improving warehouse productivity, labor utilization, inventory accuracy, order fulfillment, delivery performance, quality, and operating costs.
  • Leading response to operational disruptions, customer-impacting issues, safety concerns, quality issues, and material flow constraints.
  • Managing site staffing, workforce planning, timekeeping, overtime, succession planning, talent development, and performance management.
  • Using data and key performance indicators to identify trends, prioritize resources, and sustain improvements.
  • Representing the facility in CCA leadership reviews and communicate performance, risks, opportunities, and recovery plans.
  • Promoting a customer-first mindset supporting GM dealers, ACDelco customers, accessory customers, and other CCA stakeholders.


Your Skills & Abilities (Required Qualifications)
  • Bachelor's degree; advanced degrees or certifications are a plus.
  • 10+ years of warehouse operations, distribution, logistics, manufacturing, or a related high-volume operating environment.
  • Proven ability to deliver results across safety, quality, delivery, cost, and employee engagement.
  • Strong knowledge of warehouse, distribution, inventory, material-flow, and transportation processes.
  • Demonstrated experience leading salaried and hourly teams, including workforces represented by a labor union.
  • Demonstrated success developing leaders and building high-performing teams.
  • Strong background in warehouse management systems (Infor WMS preferred) and automation.
  • A track record of leading through change and transformation.
  • Exceptional communication and interpersonal skills to influence, motivate, and resolve conflict.
  • Experience managing budgets, staffing, operational metrics, and continuous-improvement initiatives.
  • Strong analytical, decision-making, communication, and problem-solving skills.
  • Ability to work on-site in a shift-oriented operation and respond to business needs outside standard working hours


What Can Give You a Competitive Advantage (Preferred Qualifications)
  • Thrive in fast-paced, high-tech environments and love solving complex operational challenges.
  • Are passionate about technology and innovation in warehouse operations.
  • Have the agility and resilience to lead through change and uncertainty.
  • Are ready to lead from the front, build a high-performance culture, and shape the future of GM's supply chain.
  • You lead from the front by displaying regular presence on the operating floor, walking throughout the facility, working across shifts, and using appropriate personal protective equipment. The role may require extended hours, weekend or holiday support, and timely response to operational or customer issues.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.The selected candidate will be required to travel

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

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Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ

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