Job Details

Working Title: Waiver Policy and Compliance Supervisor
Job Class: Human Services Supervisor 4
Agency: Human Services Dept

• Job ID: 97054
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/16/2026
• Closing Date: 09/29/2026
• Hiring Agency/Seniority Unit: Human Services Dept / DHS Central Office MMA
• Division/Unit: DHS-Central Office / ADSA DS Services & Standards
• Work Shift/Work Hours: Day shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $43.36 - $62.21 / hourly; $90,535 - $129,894 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities : Yes

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

This positions exists to provide strategic leadership and administrative oversight for waiver policy compliance, legislative provisions, training, and complex operational initiatives within the Disability Services Division (DSD). Responsibilities include:

• Supervise and develop professional staff responsible for implementing, maintaining, and advancing home and community-based services (HCBS) waiver policy and related system changes
• Coordinate work across multiple DSD and Department of Human Services (DHS) teams, including:
  
  • waiver policy
  • fiscal policy and analysis
  • federal relations,
  • licensing
  • provider enrollment, and
  • the Office of Inspector General (OIG)
• Lead cross-functional policy and operational initiatives that affect waiver plans, service delivery systems, and statewide implementation
• Balance competing priorities, allocate resources, coordinate workloads, and ensure timely, consistent, and accountable work products during periods of significant policy, legislative, and systems change
• Establish strategic division priorities and represent the division on complex, high-visibility issues involving executive leadership, legislative initiatives, CMS requirements, and cross-administration coordination
• Lead strategic initiatives that impact multiple statewide programs, including federally approved waiver plans, and provide organizational leadership to support counties, Tribal Nations, and providers in implementing and complying with enacted legislation, federal requirements, and waiver plan provisions
• Remove systemic barriers, promote organizational alignment, and ensure policy and operational decisions advance DHS strategic priorities and long-term program sustainability

All DHS Leaders are expected to demonstrate and develop the six (6) competency themes from the Enterprise-wide Leader Competency Model:

• Leading Self
• Leading Others
• Leading the Organization
• Leading Outside the Organization
• Getting Work Done

Qualifications

Minimum Qualifications

Demonstrated leadership experience*

*Leadership experience can include:

• Experience as a supervisor, leadworker, team lead, project lead;
• Completion of a State of Minnesota leadership program (e.g. ELI, L4);
• A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:
  • 1+ year of experience identifying issues, goals and strategic actions
  • 100+ hours per year time commitment

AND

4 years of professional work experience in home and community-based services (HCBS), waiver policy or legislative processes. Experience must include the following:

• Experience with long-term services and supports (LTSS) and HCBS practices, standards, and processes, at a level suitable for supervising staff involved in policy development and strategic planning activities
• Principles of public policy and administration, including program policy development processes to design, establish, and implement policies, directives, and instructions
• Federal and state policies, regulations, and laws that affect all stakeholders including people receiving services, families, advocates, Lead Agency Staff, providers, legislators, and administrators

Preferred Qualifications

• Experience with best practices in waiver plan management and initiating enacted legislation
• Presentation techniques and methods for eliciting information from various audiences and engaging stakeholders
• Clearly and concisely convey complex policies and procedures, both orally and in writing, to ensure audience understanding and appropriately represent the department and division to consumers, staff, and stakeholders
• Lead goal-directed planning initiatives and groups, collaborating across functions, disciplines, and organizations, and overseeing the work of professional staff
• Variety of experiences working effectively with others from different backgrounds and/or cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected] . For additional information about the application process, go to http://www.mn.gov/careers .

Contact

If you have questions about the position, contact Leigh Ann Ahmad at [email protected] .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to JaKeya Spencer at [email protected] .

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or [email protected] for assistance.