About this role:Reporting to the MVP Sales & Service Excellence (SSE), the VP of Operations will play a critical role in shaping the strategy and priorities for the newly created SSE function to ensure maximum impact for the salesforce. They will use strong analytical, problem solving and leadership skills to aid the MVP, SSE with the daily operations of the function.
What you'll do: - Develop and implement SSE strategy to meet business needs founded on a thorough understanding of organizational and business unit strategies and objectives, salesforce needs and current and potential future business challenges
- Build programs and processes to support the running of the SSE function, including how we measure impact and effectiveness of the group, drive ongoing improvement, communicate effective across the team, and build team culture
- Serve as a PMO for the group driving rigorous project management and organization across multiple workstreams - move initiatives forward, manage and coordinate with all stakeholders and contributors. build and coordinate decks, etc.
- Conduct quantitative and qualitative analysis to support strategic recommendations and ensure they are grounded in core business economics
- Collaborate closely with Sales leaders and business partners to understand Sales' current and future state needs to inform strategies and programs
- Lead preparation and development of executive-level meeting material and presentations; represent the function at key leadership meetings
- Connect the dots - partner across GSSO to ensure the SSE function stays aligned with overall GSSO strategy and initiatives; collaborate with others to stay abreast of initiatives that impact SSE
What you'll need:- 15+ years' business experience preferably in or supporting research sales or similar business
- Comprehensive understanding of sales operations, both systems and processes
- Good level of influence at senior leadership level including strong negotiation & communication skills
- Knowledge of operations strategy, trends, issues and data analysis to deliver against business objectives; ability to use judgment to analyze and evaluate varying factors to find solutions
- Ability to "see past the numbers", adapt to change and effectively explain concepts to audiences with varying levels of experience/understanding
- Strong collaborator who brings others together to resolve problems, clarify or interpret complex information
- Demonstrated abilities in project execution
- Highly competent user of Excel and PowerPoint
- MBA, consulting, or operations experience in combination with sales highly valued
What you will get:- Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!
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Job Requisition ID:111816
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