Citigroup, Inc

VP, Sales Practices Marketing Branded Cards and Lending - The Business Risk and Control Officer

Citigroup, Inc • $114K — $172K *
US-AnywhereRemote in Wilmington, DE
Finance & Insurance
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 6-10 years of relevant experience in risk management.
  • Strong written and verbal communication skills.
  • Proficient in organizational influencing.
  • Excellent problem-solving abilities with a detail-oriented perspective.
  • Capable of developing and executing strategy and process improvements.
  • Experience in project management.

Responsibilities

  • Support oversight and investigation of Branded Cards and Lending Sales Practices.
  • Prepare monthly summaries of Sales Practices cases for CEO approval.
  • Manage Business Review Forums with Legal, Compliance, and Business Partners.
  • Update and maintain charter and procedural documents regularly.
  • Review and suggest updates to governance scenarios and approve them timely.
  • Document and manage controls related to the Sales Practices Process.
  • Analyze root causes of issues and recommend corrective actions in collaboration with stakeholders.
  • Support fluctuations in Sales Practices volume through Issues Management.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Retirement savings plan with 401(k) participation.
  • Life, accident, and disability insurance options.
  • Wellness programs to promote employee health.
  • Generous paid time off including vacation and sick leave.
Full Job Description
This role will support Sales Practice investigations as well as the documentation of Sales Practice processes/controls. This role is critical to the Sales Practice work Brands supports. The role will also support Branded Cards and Lending Issues Management.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family

Responsibilities:
  • Support Oversight and Investigation of Branded Cards and Lending Sales Practices process with understanding of the Sales Practices Categorization
  • Prepare overall monthly summary of Sales Practices cases and obtain Branded Cards and Lending CEO approval
  • Manage related Business Review Forum with Legal, Compliance, and Business Partners
  • Routinely update applicable charter and procedural documents
  • Understand, review, suggest applicable updates to governance scenarios and approve timely
  • Responsible for the related controls and documentation of the Sales Practices Process
  • Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
  • Support the Issues Management Process as Sales Practices volume fluctuates.
  • Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.


Qualifications:
  • 6-10 years of experience.
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Effective organizational influencing skills required.
  • Excellent problem-solving skills Ability to comprehend the big pictures with high attention to critical details
  • Demonstrated ability to develop and implement strategy and process improvement initiatives.
  • Project Management Experience.


Education:

Bachelor's/University degree, Master's degree preferred

Job Family Group:
Risk Management

Job Family:
Business Risk & Control

Time Type:
Full time

Primary Location:
Wilmington Delaware United States

Primary Location Full Time Salary Range:
$114,720.00 - $172,080.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:
Nov 05, 2024

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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