Job Description:

Job Title: Vice President, Retention Executive

Note: Fidelity will not provide immigration sponsorship for this position

ROLE CAN BE BASED ANY LOCATION NATIONWIDE

The Role

The Retention Executive is responsible for participating in retention strategy and proactive contract extension activities, providing valid, competitive information, and developing timely, accurate sales proposals. This leader will focus on Defined Contribution, Defined Benefit, Health and Welfare, Health Savings Account, Reimbursement Account, and Managed Account opportunities.

The Expertise and Skills You Bring

• Drive retention process leadership from contact through strategy, proposal, presentation, and successful client retention
• Identify client needs and develop client-specific solutions
• Own the retention sales efforts depending on the situation
• Develop and manage relationships with Managing Directors, Plan Sponsors, and Sourcing Advisors
• Provide appropriate market and competitive information
• Supervise delivery of proposals to clients/consultants, including preparation of custom finals presentations employing visual storytelling concepts
• Provide timely, accurate, and concise analysis to senior management on retention status and performance
• Develop a full understanding of internal pricing, contracting, and operational requirements
• Represent Fidelity Investments in the marketplace through various industry organizations and events
• Series 7 and 63 required. Travel is required as needed.

The successful candidate will have approximately 10 to 15 years of progressive business development/client retention experience coupled with at least an undergraduate degree. Candidates will demonstrate experience in successfully building alliances and influencing key decision-makers (at all levels), competitive drive determination and results. Strong written and oral communication skills, presentation skills, and leading sales processes are all vital skills for the role.

Previous experience selling outsourced benefits solutions, researching, acquiring market intelligence, financial acumen, understanding benefits administration operations, and developing sales proposals is also required. It is imperative that the successful candidate present excellent sales instincts, sound business judgment, and the ability to juggle many opportunities at once.

The Team

Specific sales activities include strategy development, customer presentations, proposal development, contract negotiations, market intelligence, Salesforce reporting, and client team sales mentoring. The Retention Executive will partner closely with Managing Directors and Sales Support to build and implement sales processes and align with operational goals.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

The base salary range for this position is $118,000-226,000 USD per year.  

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Certifications:Series 63 - FINRA, Series 7 - FINRA

Category:Relationship Management