VP People ExperienceDepartment: Human Resources
FLSA: Exempt
EEO: Executive
Salary Grade: 16
Salary Range: Min. $123,074, Mid. $164,099, Max. $205,124
Reporting Structure: CEO
Position Purpose: The VP of People Experience is a strategic leader responsible for developing and executing HR strategies that create a strength-based, high-performing, people-first culture at Sun Community Federal Credit Union. This role aligns HR initiatives with business objectives, ensuring employees have the support, resources, and development opportunities needed to thrive.
Serving as a strategic partner to leadership, the VP of People Experience oversees talent management, compensation and benefits, employee relations, engagement programs, and compliance. The role balances long-term HR strategy with hands-on leadership, ensuring that Sun Community's workplace culture attracts, retains, and develops top talent.
ESSENTIAL FUNCTIONS AND BASIC DUTIESStrategic HR Leadership- Develop and execute a long-term people strategy that supports business growth, employee engagement, and workplace culture transformation.
- Partner with the CEO and executive team to implement HR programs that drive performance and align with business goals.
- Act as the "Keeper of the Culture", ensuring HR policies and initiatives support an engaged, and productive workforce.
Benefits Administration & Compliance- Oversee and manage benefits programs, including health insurance, 401k PEP plan, wellness programs, executive benefits, and voluntary benefits.
- Serve as the primary liaison with benefits vendors, negotiating contracts and ensuring competitive offerings.
- Ensure compliance with ACA (Affordable Care Act), FMLA, COBRA, ERISA, and other federal and state benefits regulations.
- Oversee leave management, including FMLA, ADA accommodations, workers' compensation, and other leave programs, ensuring legal compliance and a positive employee experience.
- Manage all worker's compensation claims and cases.
Talent Management & Leadership Development- Lead succession planning and leadership development programs to build a strong internal talent pipeline.
- Partner with managers to provide coaching, career development, and performance management guidance.
- Oversee recruitment and onboarding processes.
Compensation, Performance Management & Workforce Analytics- Develop and manage compensation strategies
Position RequirementsEducation and Experience:- Bachelor's degree in human resources, Business Administration, or a related field required; master's degree preferred.
- 10 years of progressive HR experience, with at least 3 years in a leadership role, or any combination of education and experience that equals such.
- HR certification i.e. SHRM-CP, SHRM-SCP, or equivalent
Key Competencies:
Technical Skills- Strong strategic mindset with the ability to align HR initiatives with business goals.
- Proven experience in organizational culture transformation and employee engagement strategies.
- Deep knowledge of benefits administration, FMLA, ACA compliance, and leave management.
- Strong leadership, coaching, and communication skills.
- High emotional intelligence (EQ) and ability to build relationships across all levels of the organization.
Preferred Qualifications- Experience in financial services, banking, or credit unions is a plus.
Working Conditions- Occasional evening or weekend work to meet project deadlines.
- Sitting for extended periods; dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
- Physically able to participate in meetings, presentations, and training sessions.
- Some travel may be required between branches and business partners. [Optional]
