Compass

VP, OPERATIONS I - UK HOSPITALITY - LEXINGTON, KY

Compass$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required, with at least 7 years in management, ideally in foodservice or hospitality.
  • Extensive experience in foodservice management with a successful history in leading teams and operations.
  • Strong business and financial acumen, alongside exceptional customer service skills.
  • Demonstrated critical thinking and organizational abilities with excellent multitasking skills.
  • Proficiency in Microsoft Office and POS software, paired with effective communication skills. 
  • A proactive, inclusive mindset with resilience under pressure.

Responsibilities

  • Lead and inspire a diverse management team to deliver exceptional service.
  • Cultivate strong relationships with clients to achieve key performance metrics including profitability and employee engagement.
  • Participate in district leadership discussions to share insights and best practices.
  • Evaluate risks and long-term consequences while considering input from team members.
  • Promote a transparent and accountable workplace culture while ensuring safety and compliance.
  • Act as a brand ambassador and represent Compass at community and client events.
  • Oversee operational compliance and conduct audits to meet food safety regulations.
  • Champion team development through performance evaluations and succession planning.
  • Manage financial outcomes and collaborate on budgeting and reporting processes.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Life and disability insurance coverage.
  • Retirement plan options available.
  • Generous paid time off and paid parental leave.
  • Employee assistance programs and health wellness initiatives.
  • Discount shopping programs and commuter benefits.
  • Identity theft protection and pet insurance options.
Full Job Description
Job Summary

Join Compass Group North America - Be Part of a Transformational Partnership!

Compass Group is proud to announce an exciting new partnership with the University of Kentucky (UK), launching July 2026-and we're looking for talented individuals to help bring this innovative, integrated services model to life.

This long-term collaboration reflects a bold vision to align and strengthen services across UK's campus, healthcare system, and athletics programs. By bringing together foodservice, hospitality, facilities management, and healthcare support, we are building a more connected and dynamic environment that enhances the experience for students, staff, patients, and the broader community.

If you're passionate about innovation, service excellence, and being part of something bigger, we invite you to explore career opportunities with Compass at the University of Kentucky.

Working as a Vice President of Operations for Compass at UK Hospitality at the University of Kentucky - Lexington, you will manage a large multi-unit dining account. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment while maintaining strong client relationships.

Key Responsiblities

  • Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the clients and community
  • Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
  • May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
  • Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
  • Fosters a culture of transparency, understanding, education, safety, and accountability at the account
  • Serves as the representative/brand ambassador of Compass within the district and community; attends key client and community events
  • Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed
  • Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
  • Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
  • Maintains compliance with regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
  • Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation
  • Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
  • Ensures consistent and fair administration of al policies and procedures


Preferred Qualifications

  • Bachelor's degree and minimum of seven years of management experience, preferably in foodservice, hospitality management
  • Well-versed in all aspects of foodservice management with a proven track record of success
  • Proven track record of leading a business and a team, strong customer service, and good business and financial acumen
  • Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
  • Champions the inclusion mindset, and is proactive, positive, professional, and resilient
  • Excellent computer skills and proficiency with Microsoft Office suite and POS software

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Associates at Corporate are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Req ID:

Compass Corporate

Jonee Love

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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