About the RoleTekmetric is the cloud-based platform powering thousands of independent auto repair shops - and we're growing fast. As we scale, the systems that run our business need to scale with us. We're hiring a VP of Business Systems to take ownership of our technology landscape end to end: the tools our teams use every day, how those tools connect, and the data that flows between them.
Reporting to our new CFO, you'll move us from a stack that grew organically to one that's deliberate, integrated, and built for the next stage of growth. You'll be both strategist and operator - setting the multi-year roadmap while rolling up your sleeves to consolidate redundant tools, fix broken handoffs, and make sure every system earns its place. This is a build role in a fast-paced, vertical SaaS environment. You'll have real autonomy and real impact from day one.
What You'll Own- Set and drive the enterprise systems strategy and multi-year roadmap across GTM, Finance, People, and Operations - directly tied to company priorities.
- Audit the current technology landscape, identify redundancy and gaps, and lead a disciplined effort to streamline, consolidate, and rationalize the stack.
- Own the architecture and integration of core business systems so data flows cleanly and teams stop working around their tools instead of with them.
- Identify and prioritize opportunities to embed AI into core business systems and workflows - evaluating tools for data privacy, security, and governance risk before they reach production.
- Establish governance for system selection, implementation, and spend - bringing rigor to how we evaluate, buy, and adopt technology.
- Partner with the CFO on technology investment decisions, total cost of ownership, vendor strategy, and contract negotiation.
- Build and lead a high-performing Business Systems team, including admins, analysts, and engineers as the function scales.
- Own data integrity, reporting infrastructure, and the foundations that make our analytics trustworthy across the business.
- Define and uphold standards for security, access, and compliance across all business applications.
- Translate the needs of business stakeholders into scalable system solutions - and push back when a process problem is masquerading as a tooling problem.
What You Bring- 10+ years in business systems, IT, or enterprise applications, with several years leading the function at a high-growth company.
- Proven track record streamlining and consolidating a sprawling tech stack into something coherent and scalable.
- Deep hands-on knowledge of core SaaS business systems - CRM, ERP, financial systems, HRIS, and the integration layers that connect them.
- Strong financial and commercial instincts: you think in TCO, you negotiate hard, and you can defend a roadmap to a CFO.
- Experience building and leading teams from a small footprint, ideally in SaaS or another fast-moving software environment.
- A bias for action and comfort with ambiguity - you'd rather ship a clear improvement than wait for the perfect plan.
- Excellent cross-functional communication; you can move fluidly between an executive readout and a working session with admins.
Why You'll Love Working With UsHealth & Wellness That Have You Covered:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life-with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we're invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
