The Doctor's Company has an opportunity for a Vice President Business Development. This is a hybrid opportunity based in our Jacksonville, FL office.
Qualifications:- Bachelor's degree or equivalent required
- Applicable Insurance Sales or Agents License in relevant states. Registered Professional Liability Underwriter (RPLU) or Chartered Property Casualty Underwriter (CPCU) designation preferred.
- Minimum of five to seven (5-7) years of experience in professional liability insurance distribution, sales, or underwriting. Experience should include previous management experience, as well as proven ability to operate at a leadership level and effectively direct the work of others.
ResponsibilitiesAgency Sales Performance & Relations Management- Leads agency-related business development initiatives.
- Builds, manages and leads team focused on developing an agency network capable of supporting the company's growth and retention strategy.
- Identifies candidates for agency appointment.
- Provides ad hoc/custom agency production reports and conducts analysis as needed.
- Leverages agency incentive programs, Key Agency co-op program, agency education, and agency seminars to increase submission rate/quality and to foster relationships.
- Manages and monitors TDC oversight of Agent and Broker Performance.
- Formulates and submits for acceptance agency management policies, practices and procedures. (relo to business systems).
- Demonstrates a knowledge of TDC value proposition, history, financials, core services and competitive differentiators and can utilize this knowledge to position TDC as a premier company for industry brokers.
- Leads Sales Programs
- Monitors sales monthly. Monitors and assesses Channel sales and service performance against plan and works with channel and regional leaders to implement appropriate adjustments/actions.
- Manages Channel sales and service plan risk evaluation in cooperation with regional BD and UW for TDC sales performance, including monitoring the environment, identifying risks to plans, evaluating risk for likelihood/impact, and developing risk management plan.
Distribution Channel Management- Enforces compliance with all policies and procedures governing Business Development activities.
- Generates and interprets production and profitability data that is timely and accurate and designed to assist in strategic and operational agency management.
- Establishes a library of reports through available resources to evaluate effectiveness of performance and measure progress in meeting goals, disseminating information as needed.
- Establishes protocols, standards and performance expectations for TDC engagement at industry events.
- Evaluates outcomes and determines effectiveness of engagement at industry events and plans accordingly.
- Defines expectations in delivering best-in-class service to distribution partners.
- Addresses escalated agent concerns with the appropriate leadership and collaborates with those involved to assure resolution.
Financial Management - Manages the Business Development budget to optimize distribution strategy in the region.
- Provides input on incentive programs to ensure value derived is equal to or greater than resources expended.
- Implements TDC commission and sales incentive programs in the region.
- Monitors sales and profitability monthly.
- Works with SVP ROO and HQ to ensure strategy and revenue targets are met.
Strategic Planning- Develops the Business Development strategic plan to meet long-term and short-term goals.
- Formulates, recommends and implements approved agency distribution related initiatives.
- Analyzes current market conditions and business models to predict future market shifts to coordinate resources.
- Provides input to and supports the development of the Corporate Plan.
- Evaluates and recommends products, coverage structures and new markets for growth and expansion.
Business Process Optimization & Efficiency- Identify and eliminate inefficiencies in business processes to improve operational performance, standardize workflows and improve cross-departmental collaboration.
- Identify and/or Implement automation and digital tools opportunities to reduce manual efforts, increase capacity, efficiency and enhance accuracy of current processes.
- Assign a process owner responsible for conducting regular process audits and managing KPIs to drive continuous improvement.
- Facilitate working sessions to identify opportunities that can improve performance, increase productivity/efficiency, improve customer experience, strengthen compliance and risk management, enhance agility, responsiveness and/or create a competitive advantage.
People Leadership and Talent- Clearly establish and communicate the roles, expectations, and responsibilities of each team member.
- Provide guidance and support to help employees achieve their performance and development goals.
- Communicate ongoing, constructive feedback to direct reports to recognize achievements, address challenges, and promote growth.
- Schedule and facilitate consistent 1:1 meeting and ensure the timely completion of performance review cycles to maintain alignment and accountability.
- Cultivate a culture of continuous learning, development, and innovation by supporting team members in pursuing new challenges and opportunities.
Learning, Development & Compliance- Maintain full compliance with all organizational policies, procedures, and established standards (e.g. accurately recording time worked, Submitting PTO, mandatory corporate training)
- Keep technical knowledge and skills current to effectively support department priorities.
- Complete all performance and development activities, including the performance review process, in a timely manner.
- Fulfill all required training and development obligations to maintain essential skills and credentials.
- Complete all mandatory compliance courses on time, meeting corporate training standards.
- Pursue additional learning opportunities that strengthen professional capabilities and contribute to team and organizational performance, with prior manager approval.
Other Duties as Assigned- Support enterprise and departmental objectives by taking on assigned projects and delegated tasks with accountability, attention to detail, and timely execution.
- Identify and implement process improvements that enhance business efficiency and strengthen organizational effectiveness.
- Proactively provide regular updates to leadership on project status, deliverables, and outcomes.
- Maintain flexibility and agility to take on additional responsibilities as organizational needs evolve.
Salary Range: $226,546 - $297,341.Compensation varies based on skills, knowledge, and education. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay.
BenefitsWe offer competitive compensation, incentive bonus plans, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more:
- Health, dental, and vision insurance
- Health care tax-free spending accounts with a company match
- 401(k) and Roth IRA with company match, as well as catch-up plans for both
- Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
- Paid holidays each calendar year
- Life and travel insurance
- Tax-free commuter benefits
- In-person and online learning opportunities
- Cross-function career opportunities
- Business casual work environment
- Matching donations to qualifying nonprofit organizations
- Company-sponsored participation at non-profit events
