Are you a dynamic leader with a passion for business development and relationship building? As VP, Branch Manager - Business Development, you'll be at the forefront of driving growth, leading your branch team, collaborating with top-tier business partners through joint calling activities, and leading initiatives that make a real impact. This is your opportunity to leverage your expertise, expand our market presence, and shape the future of our branch by building strong client/member relationships and delivering exceptional financial solutions. If you thrive on developing business and leading high-performing teams, we want you on our team! The Opportunity: We are seeking a VP, Branch Manager - Business Development to join our team at our Bloomfield Twp branch. What You'll Do: Branch Leadership and Management • Oversee day-to-day operations of the branch to ensure efficient and effective service delivery. • Lead, coach, and develop branch staff to achieve performance goals and maintain high standards of member service. • Monitor and manage branch performance metrics, including sales targets, member satisfaction, and operational efficiency. • Ensure compliance with all regulatory requirements, policies, and procedures. Member Service Excellence • Foster a member-centric culture by ensuring all staff provide exceptional service and personalized financial solutions. • Assist members with their personal and business banking needs. • Resolve complex member issues and complaints promptly and effectively. • Regularly review and enhance service processes to improve member experience and satisfaction. Sales and Business Development • Drive branch sales initiatives to meet and exceed sales targets for products and services. • Identify opportunities for cross-selling and upselling to enhance member relationships and financial well-being. • Develop and implement strategies to attract new members and deepen relationships with existing members. • Periodically attend joint calls with lines of business partners and prospective members/members. Community Engagement and Networking • Represent DFCU Financial at community and networking events to build and strengthen community relationships. • Actively participate in local business groups, chambers of commerce, and other relevant organizations. • Promote DFCU Financials brand and services within the community to attract new business and household accounts. Operational Excellence • Ensure operational processes are followed accurately and efficiently to minimize risk and enhance service quality. • Conduct regular audits and reviews to ensure compliance with internal and external standards. • Implement best practices for cash management, security, and fraud prevention. What You'll Need: • Bachelor's degree in business, Finance, or a related field preferred. • Minimum of 5 years of experience in financial services, with at least 2 years in a management role. • Strong leadership and team-building skills with a track record of driving performance. • Excellent communication, interpersonal, and problem-solving abilities. • Proven ability to develop new business and build and maintain relationships within the community. • Results driven and proactive with the ability to thrive in a fast paced, dynamic environment. • Consistent positive, cooperative, self-motivated, courteous and professional attitude. • Knowledge of credit union products, services, and regulatory requirements. • Proficiency in financial software and Microsoft Office Suite. What We Offer: • Annual bonus program • Paid lunch time • Employee referral payouts for recruiting your friends and family • Paid time off • Paid holidays (13 per year) • 401k plan match, dollar for dollar up to 4% • 401k additional employer contribution after one year at 5% • Tuition reimbursement / Education assistance • Medical, dental and vision insurance effective date of hire • Health savings account (HSA) • Flexible spending accounts for medical and dependent care expenses • Adoption assistance for qualified expenses maximum $10,000 per child • Wellness initiatives and reimbursements • Pre-paid legal services plan • Identity protection plan • Accident supplemental plan • Short- & long-term disability plans paid for by company • Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child • Pet Insurance • Free financial planning assistance • Numerous fun employee events throughout the year • Volunteer and community engagement opportunities • Employee loan discounts (closed-end loans) • Service / anniversary awards • Employee discounts for company logo wear • Recognition and awards for outstanding team and individual performance (branch and member service center employees) • Ongoing training opportunities • Leadership development program • Flexible scheduling for students