As the ViiV Healthcare Director, Learning & Development, Field Reimbursement (FRM), you will lead training, including the development and execution of the training plan, for the FRM team in the US HIV market. This includes developing and leading an onboarding program for new FRMs/FRDs, developing and leading sustainment training for the existing FRM/FRD team, and consulting with brand trainers on implementation training processes as needed. This role represents an incredible opportunity to help ViiV Healthcare further reduce the impact of HIV on individuals and communities.
This role will be based out of Durham, NC & may be considered for a domestic relocation package. Check out this link to learn more about the thriving, diverse, and cutting edge RTP area!
This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following…
Develop and embed robust, industry-leading field reimbursement training curricula to support current promoted brands.
Partner across FRM team to develop and deliver training consistent with brand strategy that prepares the reimbursement team to deliver on appropriate needs of their customers and patients
Understand the intricacies of the customer experiences within different accounts to infuse field reimbursement training with healthcare provider needs and insights
Design customized training that connects reimbursement behaviors with application of knowledge and skills to optimize insights and maximize effectiveness of reimbursement team
Influence, connect, and lead across a matrix of stakeholders to ensure that the training is aligned, optimized, and reflects appropriate ways of working
Create training materials from initiation to approval, following the appropriate approval process
Optimize training across appropriate platforms (both virtual and face to face) utilizing adult learning principles
Manage external partner relationships
Maintain appropriate and accurate records of training
Why you?Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
Bachelor’s Degree
Experience in Field Reimbursement, including long-acting injectables, within the Pharmaceutical Industry
Experience in Specialty Pharmaceutical and Buy & Bill account management principles and execution
Personal engagement, project management and presentation skills
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
Training Experience
Demonstrated knowledge of adult learning principles and how best to design training plans to optimize learning, retention, and application
Leadership Experience
MBA or graduate degree
Experience in developing training plans to pull through reimbursement skills and concepts to maximize organizational and representative impact
Proven experience and acumen in coaching and motivating others
Experience developing and delivering training plans for injectable specialty products in the pharmaceutical industry
Proven success actively participating and leading in matrix team environments
Working knowledge of HIV disease state and products
High level demonstration of leadership behaviors, excellent strategic thinking and interpersonal skills
Proven formal and informal communication skills, with the ability to communicate and present effectively to large groups and leaders
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Please visit to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee.