Position OverviewThis role can be remote or based in any of our US locations: Denver, CO; Phoenix, AZ; Santa Clara, CA; or Ashburn, VA.Lead the execution of global procurement operations and supplier management programs in support of strategies established by Procurement leadership. This role partners with and supports the Chief Procurement Officer in the execution of global procurement initiatives, working closely with Data Center Operations, Regional COOs, and site operating teams to enable reliable, secure, and cost-efficient operations through supplier frameworks, service agreements, and performance governance.
The Vice President manages and enhances global frameworks for maintenance, service delivery, security, spares, and asset lifecycle management, ensuring that external providers and internal supply chain capabilities consistently meet operational uptime, compliance, and customer SLA requirements. This is a supporting function, accountable for procurement operations performance, supplier governance, commercial structure, and lifecycle optimization, not day-to-day site operations or enterprise-wide procurement strategy.
Essential Job Functions- Serve as the primary procurement and supply chain partner to Data Center Operations teams, Regional COOs, operating leadership, and site leadership.
- Translate operational requirements into commercial frameworks, supplier strategies, and service delivery models that support uptime expectations, operational constraints, and regional execution realities.
- Support global procurement and supply chain-enabled data center operating services supporting regional operations teams.
- Manage global and regional service contracts, including maintenance, repair and maintenance, preventative maintenance, facilities management, security services, specialized technical services, and related operating services.
- Structure, negotiate, and govern global master service agreements and regional contracts, ensuring clear service definitions, SLAs, escalation structures, recovery commitments, and accountability mechanisms are embedded into agreements.
- Balance global standardization with regional flexibility to support operating models across multi-region, high-availability environments.
- Implement commercial strategies that optimize cost, supplier performance, and risk allocation.
- Operationalize and lead supplier performance governance models, including Quarterly Business Reviews and Strategic Business Reviews.
- Define and track supplier KPIs across availability, uptime, response and recovery times, SLA compliance, quality, and overall service delivery.
- Drive continuous improvement with suppliers by leveraging performance data, benchmarking, and contractual levers.
- Ensure transparent supplier performance reporting and alignment with Operations and COO leadership.
- Manage procurement execution for repair and maintenance and preventative maintenance services in alignment with Procurement leadership direction.
- Ensure maintenance contracts enforce defined response times, recovery SLAs, preventative maintenance schedules, OEM standards, asset criticality, and operational uptime objectives.
- Execute critical spare parts strategies, including inventory approaches, stocking models, supplier frameworks, and rapid fulfillment capabilities.
- Partner with Operations to align critical spares strategies with failure risk, lead times, and site-level needs while balancing working capital efficiency with uptime protection.
- Ensure procurement frameworks enable 24/7 emergency response capability across all critical systems.
- Support Operations during major incident scenarios through supplier mobilization and contractual enforcement.
- Ensure customer-facing SLAs are embedded into supplier contracts and service delivery frameworks.
- Partner with Operations to ensure external customer commitments are achievable and supply chain risks are mitigated through effective service design.
- Manage procurement execution for data center security services, including physical security manpower, guarding, access control personnel, CCTV, surveillance infrastructure, access control systems, software licensing, and upgrades.
- Ensure security procurement activities comply with enterprise security standards and regulatory requirements.
- Manage and enhance global frameworks for equipment end-of-life management and lifecycle transitions.
- Manage programs for recycling, responsible disposal, reuse, and refurbishment where viable.
- Integrate end-of-life considerations into supplier contracts, total cost of ownership models, capacity planning inputs, and service strategies.
- Enable and govern systems for asset tracking, asset registries, configuration management, and maintenance and service history integration.
- Ensure alignment between procurement systems, operational asset data, and service providers to support accurate, real-time asset visibility.
- Support Operations with asset visibility to improve maintenance planning, spares management, and lifecycle decision-making.
- Provide procurement and supply chain support for small expansions, in-life capital works, capacity expansions, equipment upgrades, and retrofits.
- Ensure supplier frameworks enable fast execution, minimal disruption to live operations, standardization, and compliance.
- Support total cost of ownership optimization across the asset lifecycle.
- Lead continuous improvement execution across supplier performance, commercial frameworks, and service delivery models.
- Introduce data-driven and predictive approaches to improve maintenance outcomes, supplier performance, and cost efficiency.
- Partner closely with Data Center Operations, site leadership, Regional COOs, Procurement and Category Management, Product and Engineering, Supply Chain and Logistics, Security and Risk, Finance and Asset Management, external service providers, and OEMs.
- Additional duties as assigned by Management
Job Requirements- 15+ years of leadership experience in procurement, supply chain, and infrastructure services.
- Proven experience managing global service agreements and supplier performance frameworks, including QBRs and SBRs.
- Strong track record supporting operations organizations in uptime-critical environments.
- Deep understanding of data center systems and lifecycle service requirements.
- Experience operating in multi-region, high-availability environments.
- Demonstrated ability to translate operational requirements into procurement execution plans, commercial frameworks, supplier strategies, and service delivery models.
- Proven ability to structure, negotiate, and manage complex global and regional service contracts.
- Experience managing supplier performance through KPIs, SLAs, benchmarking, performance data, and contractual levers.
- Strong understanding of repair and maintenance, preventative maintenance, critical spares, emergency response, and service readiness requirements in mission-critical environments.
- Experience supporting procurement strategies for data center security services, including physical security manpower and technical security systems.
- Knowledge of equipment lifecycle management, end-of-life planning, recycling, reuse, refurbishment, and sustainability or regulatory compliance considerations.
- Experience enabling or governing asset tracking, lifecycle visibility, configuration management, and service history systems.
- Strong commercial acumen with the ability to optimize cost, performance, risk allocation, and total cost of ownership.
- Ability to balance global standardization with regional flexibility across complex operating models.
- Proven ability to serve as a strategic execution partner to Operations, Regional COOs, site leadership, executive stakeholders, and cross-functional teams.
- Travel required is expected to be up to 30% but may increase over time as the business evolves
Physical Demands and Special Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.
Additional Details- Salary Range: $270,000-$290,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)
- This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
- Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.
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