Vice President of Title - Maronda Homes & Steel City Title

Full Time Regular

Sanford, Florida

Reporting Relationship:

Reports to: The President & CEO of Maronda Homes

Position Overview:

Responsible for the management of title services and ensuring the operational business

models and business plans of Maronda Homes (Maronda) and Steel City Title are being

strictly adhered to. Acts as the title liaison between Maronda senior management,

Maronda's buyers and outside lenders, underwriters and closing agents. Responsible for

compliance with all state and federal rules, regulations, and guidelines and for achieving

all criteria related to measuring customer satisfaction pertaining to title services. The role

requires a comprehensive understanding of the title industry, relevant regulations, and the

ability to manage a team successfully.

Duties and Responsibilities:
• Provide effective leadership to Steel City Title, ensuring the development and

implementation of strategies that align with the company's goals and objectives.
• Oversee the day-to-day operations of Steel City Title, ensuring efficient and

accurate execution of the title searches, examination, clearance, and closing

processes.
• Set performance expectations, provide mentorship and guidance, and ensure a high

performing and motivated team.
• Foster a positive work environment that encourages collaboration, innovation, and

ongoing professional development.
• Develop and maintain effective quality control measures to ensure compliance

with relevant regulations and company policies.
• Ensure Steel City Title operates in compliance with all relevant laws, regulations,

and industry best practices.
• Stay abreast of industry changes and proactively implement necessary adjustments

to company policies and procedures.
• Monitor key performance indicators, financial results and industry benchmarks to

identify areas for improvement and drive profitability.
• Ensure proper compliance with state and federal rules, regulations, and guidelines

as they relate to title services and real estate transactions.
• Assist in formalizing operational procedures for title examination and the timely

delivery of all title commitments and final policies.
• Ensure all departmental processes and procedures are documented and adhered to

by title team members.
• Instill quality auditing within the team to ensure that transactions are being

"cleared to close" within the established standards and requirements.
• Responsible for monthly customer service scores and addressing potential client

escalations inquiries timely and professionally.
• Oversee the training of all new and existing Steel City Title team members

including the implementation and training on all new and existing title software

systems. Ensure that training documentation is regularly updated based on any

recent statutory, regulatory or underwriter changes.
• Maintain necessary and required certifications, continuing education credits,

licensing requirements, and/or required internal education courses.
• Review daily work in progress and clear-to-close reports to identify transactions

that are outside of Service Level Agreements and address appropriately to resolve.
• Manage daily production output of title team members and coach or counsel team

members that may be falling short of expectations.
• Manage workflow and the allocation of team members according to divisional

needs and peak volumes.
• Perform other related duties as assigned.

Education/Skills/Knowledge Required:
• A minimum of 10 years of progressive experience in title insurance operations

with at least 4 years in a leadership role. Must be immediately willing and able to

obtain licenses in other states or territories as determined by Maronda leadership.