Full Job Description
The Vice President of Service is responsible for the continued development and success of George E Booth's Service Division. The Vice President of Service will direct and coordinate the operations for the Service Division by managing daily operations, developing, and executing a growth minded business strategy for the division.
Position is bound primarily to a standard office desk station with occasional travel to local territory during normal business hours. A clean driving record required. This role comes with a competitive compensation plan and as well as excellent benefits.
Responsibilities for the Vice President of Service:
- Provide executive oversight for enterprise-wide initiatives, ensuring strategic alignment, cross-functional collaboration, effective governance, and successful execution of key business priorities.
- Establish strategic objectives, annual operating plans, budgets, and performance metrics for the Service organization.
- Serve as executive leader ensuring seamless execution throughout the customer lifecycle.
- Develop scalable service processes that support company growth while maintaining exceptional quality and customer experience.
- Evaluate emerging technologies, industry trends, and competitive offerings to identify opportunities for innovation and market differentiation.
- Develop organizational capabilities through succession planning, talent development, coaching, and performance management.
- Build strong relationships with key customers, strategic partners, suppliers, and industry stakeholders serving as an executive escalation point for critical service issues.
- Manage departmental budgets, resource allocation, and organizational planning to maximize operational effectiveness.
- Ensure compliance with applicable regulatory, quality, safety, and company standards.
- All other duties as assigned by shareholders.
Requirements for the Vice President of Service
- Bachelor's degree in related field required
- Five to Seven years of related service experience
- Strong communication skills whether written, verbal or otherwise required especially using moderately complex terminology and concepts.
- Valid Driver's License Required