Vice President of Service

George E. Booth Co.

$120K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field required
  • 5-7 years of related service experience
  • Strong written and verbal communication skills, especially with moderate complexity
  • Clean driving record required
  • Experience in managing service operations at an executive level

Responsibilities

  • Provide executive oversight for enterprise-wide initiatives with a focus on strategic alignment
  • Establish strategic objectives, annual plans, and performance metrics for the Service division
  • Ensure seamless execution throughout the customer lifecycle as an executive leader
  • Develop scalable service processes to support growth and maintain quality
  • Evaluate trends and emerging technologies for innovation and market differentiation
  • Enhance organizational capabilities through talent development and coaching
  • Build strong relationships with key customers and stakeholders, acting as an escalation point for service issues
  • Manage departmental budgets and resource allocation for operational effectiveness

Benefits

  • Competitive compensation plan
  • Excellent benefits package
  • Opportunity for regular travel to local territories
  • Engagement in key decision-making processes
  • Professional development and coaching opportunities
Full Job Description
The Vice President of Service is responsible for the continued development and success of George E Booth's Service Division. The Vice President of Service will direct and coordinate the operations for the Service Division by managing daily operations, developing, and executing a growth minded business strategy for the division. Position is bound primarily to a standard office desk station with occasional travel to local territory during normal business hours. A clean driving record required. This role comes with a competitive compensation plan and as well as excellent benefits. Responsibilities for the Vice President of Service: - Provide executive oversight for enterprise-wide initiatives, ensuring strategic alignment, cross-functional collaboration, effective governance, and successful execution of key business priorities. - Establish strategic objectives, annual operating plans, budgets, and performance metrics for the Service organization. - Serve as executive leader ensuring seamless execution throughout the customer lifecycle. - Develop scalable service processes that support company growth while maintaining exceptional quality and customer experience. - Evaluate emerging technologies, industry trends, and competitive offerings to identify opportunities for innovation and market differentiation. - Develop organizational capabilities through succession planning, talent development, coaching, and performance management. - Build strong relationships with key customers, strategic partners, suppliers, and industry stakeholders serving as an executive escalation point for critical service issues. - Manage departmental budgets, resource allocation, and organizational planning to maximize operational effectiveness. - Ensure compliance with applicable regulatory, quality, safety, and company standards. - All other duties as assigned by shareholders. Requirements for the Vice President of Service - Bachelor's degree in related field required - Five to Seven years of related service experience - Strong communication skills whether written, verbal or otherwise required especially using moderately complex terminology and concepts. - Valid Driver's License Required

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