Advocate Health Care

Vice President of Patient Care Services and Chief Nursing Officer

Advocate Health Care$125K — $150K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Graduate of an accredited Nursing Program with state Licensure.
  • Advanced Degree in Nursing (Master's) required.
  • Preferred Master's in Business Administration or Health Care Administration.
  • Current RN Licensure in North Carolina or Multi-State.
  • Three to five years of healthcare management experience at a senior level.
  • Proficient in Microsoft Office, especially Word and Excel.
  • Strong communication skills, with a focus on diplomacy and problem-solving.

Responsibilities

  • Participate in strategic planning with the Executive Team to align divisional goals with organizational objectives.
  • Direct day-to-day operations in collaboration with department management, including staff selection and performance evaluation.
  • Maintain positive relationships with physicians and act as a liaison between medical staff and the division.
  • Demonstrate effective leadership by responding to challenges and fostering collaborative relationships.
  • Conduct performance appraisals and manage human resources documentation appropriately.
  • Ensure compliance with policies, regulatory standards, and safety procedures.
  • Integrate division functions within the System to meet strategic objectives, and maintain interdepartmental relationships.
  • Establish and evaluate quality improvement programs and customer satisfaction initiatives.
  • Prepare and oversee the annual operational and capital budgets for the division.
  • Engage in professional development and continuous education relevant to the role.

Benefits

  • Health insurance options available.
  • Retirement plan with employer contribution.
  • Paid time off and flexible scheduling.
  • Continuing education support.
  • Opportunities for professional certifications and training.
Full Job Description
Department:

34000 Scotland Memorial Hospital - Administration: Nursing

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday-Friday

1.

Actively participates with other members of the Executive Team in strategic planning and implementation to enhance the success of the organization. Plans and develops divisional goals, objectives, policies, procedures, action plans, and measurements that are consistent with the mission, vision, and strategic plan of the organization that guide and support the provision of services for divisional operations. Implements organizational systems that provide for effective and efficient planning, control, and motivation. Motivates staff to accept and practice the policies, procedures, goals, and objectives through leadership role modeling.

2.

Directs and coordinates, through delegation of authority and accountability to department management, the day-to-day operations of assigned areas of responsibility including:

interviewing, selecting, orienting, evaluating, and terminating staff;

planning for the professional development of staff;

assisting in development and completion of annual goals;

ensuring staff (and self) complete annual employee health requirements and annual mandatory education;

recommends a sufficient number of qualified and competent persons to provide care/services;

monitors staffing needs and utilization of assigned areas and directs any appropriate alteration;

demonstrates good organizational skills in the preparation of daily work schedules and the assignment of duties and responsibilities;

involves management staff in decision making

3.

Maintains positive physician relationships as observed from physician comments, informal observation of problem solving with physicians, and feedback from Medical Directors (as applicable):

communicates activities, programs, issues to physician/physician offices as applicable;

acts as liaison between medical community and division

4.

Demonstrates effective leadership throughout the organization as evidenced by:

responds positively to changing circumstances so as to maximize the opportunity or minimize the problem;

always acts decisively and takes effective action;

works harmoniously with others and shares information appropriately and in a timely manner

5.

Maintains staff relations as evidenced by:

conducting performance appraisals according to established guidelines;

submitting all required human resources paperwork (i.e., disciplinary forms, change of status, etc.) to the appropriate parties in accordance with policy;

conducting divisional meetings on a monthly basis;

updating performance standards and job descriptions on an annual basis;

dealing with disciplinary matters according to policy;

maintaining positive teammate relations within the division and the organization as observed from teammate comments, informal operations of dealing with teammate relations issues and feedback from the Human Resources Department
6.

Ensures organization policies, procedures and practices are in place and followed and meet the standards and requirements of Joint Commission, state licensing and regulatory authorities, federal agencies and other related groups, as appropriate as evidenced by:

demonstrating knowledge of, adhering to, and promoting System and division safety regulations, disaster plans, emergency codes, infection control policies, fire safety regulations, and hazardous materials disposal;

ensuring full compliance with Teammate Health and Infection Control program including annual surveillance program;

accepting oversight responsibility for the care and maintenance of System equipment;

maintaining current knowledge of legal issues that may impact department;

leading efforts to ensure corporate compliance

7.

Integrates the division of assigned responsibility into the System's primary functions as evidenced by:

organizing, planning, and directing division's functions and activities to comply with short and long-range strategic objectives and organization philosophy and policy;

designing, implementing, and evaluating appropriate programs as requested and approved by Administration and/or governing Board of Trustees or Medical Staff;

maintaining productive and constructive working relationships with other divisions and with other members of the Executive Team;

keeping abreast of knowledge and standards as related to the division/service

8.

Provides mechanisms for establishment, regular review, and evaluation of quality and performance improvement and appropriateness of the activities of the division, including the formulation and administration of policies and procedures and customer satisfaction programs as appropriate as evidenced by:

establishing a performance improvement program which monitors important aspects, identifies problems, implement changes, and evaluates effectiveness of action taken;

working with other divisional leaders to monitor process and functions to continually improve services;

supporting and serving as a role model for customer relations and performance improvement program;

promoting positive relations and displays harmonious relationships and favorable attitudes toward patients, visitors, and health care providers as exhibited by an absence of customer complaints and/or by Administrative observation;

represents the division at various internal and external meetings, committees, and/or organizations as appropriate

9.

Prepares and administers annual operating and capital budget of division and ensures the yearly preparation, approval, and oversight of budgets for all departments as evidenced by:

ensuring the division operates within budget;

responding to responsibility reports on time to ensure ongoing control of budgets;

monitoring operating expenses per statistic (as appropriate) and makes adjustments as appropriate;

monitoring department/division specific indicators and makes adjustments as appropriate or as directed;

managing overtime utilization and FTE levels and makes adjustments as appropriate

10.

Attends and participates in organizations, meetings, and continuing educational opportunities related to self-development and organizational improvement. Responsible for professional development as evidenced by:

attendance at Inservice and continuing education programs;

reporting new information gained through workshops or individual study to peer group and/or department;

establishes professional development goals;

maintains active membership in professional organization

Qualifications include:

Education:

Graduate of an accredited Nursing Program as evidenced by state Licensure

Advanced Degree in Nursing required (Master's)

Master's in Business Administration or master's in health care administration Preferred

Certification / Licensure:

Current North Carolina or Multi State RN Licensure

Certified Nurse Executive (CNE) Preferred

Experience:

Three to five years healthcare management at senior level

Other Skills and Competencies:

Demonstrates Proficiency in Microsoft package including Word and Excel;

Demonstrates excellent communication skills, both written and verbal;

Demonstrates diplomacy, tact, and a positive approach to problem solving;

The successful candidate will be organized and must be able to communicate with other departments and staff in an articulate manner.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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