U.S. Department of Health & Human Services

Vice President of Operations, Resorts Division

Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years managing operations across multiple locations
  • Proficient in computer skills including word processing and spreadsheets
  • Ability to travel at least 75% of the time
  • Willingness to relocate for promotion opportunities
  • Familiarity with OSHA and regulatory guidelines is a plus

Responsibilities

  • Support housekeeping standards across multiple resorts
  • Direct budgetary performance to optimize costs and profits
  • Negotiate contract renewals aligned with company guidelines
  • Champion new programs for account-level adoption
  • Manage job sites to enhance worker safety
  • Implement processes for new accounts
  • Set performance expectations and drive compliance
  • Coach direct reports to build future leaders
  • Foster strong relationships with partner facility administrators
  • Analyze data to meet facility and compliance goals

Benefits

  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee assistance program (EAP)
  • Career development and ongoing training
Full Job Description
Location:
US-NV-Nevada-Virtual

Pay Rate:
Salary - Salary Plan, 120,000.00 USD Annual

Work Shift:

Job Description

Vice President, Housekeeping, Resorts
Starting Salary: $120,000 (Based on Experience)

Oversee and support HHS' housekeeping operations at multiple resorts across a region. Motivate on-site management teams and drive success by creating a positive culture, implementing HHS programs, and ensuring that policies and best practices are followed.

Responsibilities
  • Protect and support HHS standards for quality at all of the facilities across multiple regions
  • Direct and organize budgetary performance to maintain costs and maximize profits
  • Negotiate and implement contract renewals and addendums with costings that are consistent with company guidelines
  • Champion new programs and initiatives to drive adoption at the account level
  • Manage job sites that have excessive worker's compensation activity to create a safe work environment
  • Execute and implement startup processes for new accounts
  • Set clear expectations and performance goals, and drive compliance across multiple accounts
  • Coach and mentor direct reports to drive success and create a pipeline of promotable leaders for future growth
  • Foster positive relationships between HHS and partner facility administration
  • Analyze data and make adjustments to meet facility, budget, and compliance goals
  • Provide hands-on assistance as needed to support positive outcomes


Skills
  • Interpersonal Skills: Ability to interact with individuals at all levels of the organization
  • Communication: Effective written, spoken, and non-verbal communication
  • Customer Service: Service-oriented mentality with a focus on exceeding expectations
  • Professionalism: Maintain a positive and professional demeanor
  • Decision Making: Ability to quickly make sound decisions and judgments
  • Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
  • Team Player: Willingness to provide support where needed to achieve outcomes
  • Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
  • Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment


Requirements
  • 2+ years of experience managing operations across multiple locations
  • Computer skills including word processing, spreadsheets, email, and ordering platforms
  • Ability to travel a minimum of 75% of the time
  • Must be willing to relocate for promotion opportunities


Not Required But a Big Plus
  • Proficiency in languages other than English, especially Spanish
  • Familiarity with OSHA and other regulatory guidelines


What We Offer
  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee assistance program (EAP)
  • Career development and ongoing training


Important to Know
  • Veterans and candidates with military experience are encouraged to apply.

About U.S. Department of Health & Human Services

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