About the OpportunityReporting to the Division President, the Vice President of Operations, Home Health is responsible for driving operational excellence, clinical performance, and sustainable growth across a multi-state portfolio of home health programs. This leader translates Compassus' strategic priorities into operational execution, ensuring exceptional patient outcomes, strong financial performance, regulatory compliance, and outstanding experience for team members, patients, and referral partners.
As a key member of the Home Health leadership team, the Vice President partners closely with regional and market leaders, Clinical Services, Growth, Finance, People, Quality, and other shared service functions to achieve organizational goals. The role provides strategic direction, coaching, and accountability to operational leaders while identifying opportunities to improve performance, standardize best practices, and accelerate growth in existing and emerging markets.
The scope of this position directly impacts Compassus' ability to expand access to care, strengthen market leadership, and deliver on its mission of transforming lives through person-centered care where people live. Success in this role requires balancing operational discipline with a people-centered leadership approach, fostering a culture of accountability, collaboration, innovation, and continuous improvement across the organization.
Key ResponsibilitiesOperational Leadership and Performance- Lead the operational performance of a multi-state home health portfolio, ensuring achievement of clinical, financial, growth, and people-related objectives.
- Direct regional and market leaders in executing strategic priorities, operational initiatives, and performance improvement plans.
- Establish operational standards, best practices, and accountability measures to drive consistency and excellence across all locations.
- Monitor key performance indicators (KPIs) and implement corrective actions to address performance gaps and accelerate results.
- Champion a culture of operational discipline, continuous improvement, and service excellence.
Growth and Market Expansion- Drive sustainable census growth through collaboration with Growth, Clinical, and Operations leaders.
- Partner with growth teams to strengthen referral relationships, improve market share, and expand access to care.
- Evaluate market opportunities and support the integration and optimization of acquisitions, joint ventures, and de novo locations.
- Identify operational barriers to growth and implement strategies that improve patient access, capacity, and service delivery and quality.
- Align operational priorities with enterprise growth objectives and long-term strategic plans.
Clinical Quality, Compliance, and Patient Experience- Ensure operational compliance with all federal, state, accreditation, and payer requirements governing home health services.
- Partner with clinical leadership to improve quality outcomes, patient satisfaction, and clinical performance measures.
- Monitor quality, risk, and regulatory metrics and lead action plans to address identified concerns.
- Promote a culture of safety, accountability, and patient-centered care across all operational teams.
- Support initiatives that improve care coordination, reduce avoidable hospitalizations, and enhance patient outcomes.
Financial Stewardship and Business Management- Oversee financial performance, including revenue growth, expense management, productivity, and profitability.
- Develop and execute operational strategies that achieve budgeted financial targets and long-term sustainability goals.
- Analyze operational and financial data to identify trends, opportunities, and risks impacting business performance.
- Optimize resource allocation, workforce utilization, and operational processes to improve efficiency and effectiveness.
- Partner with Finance to develop forecasts, budgets, and performance improvement initiatives.
Leadership, Talent, and Culture- Build, develop, and retain high-performing operational leadership teams through coaching, mentoring, and succession planning.
- Foster a culture aligned with Compassus values, emphasizing accountability, teamwork, integrity, and service excellence.
- Lead talent reviews and workforce planning efforts to ensure leadership readiness and organizational capability.
- Promote teammate engagement, retention, and professional development across the organization.
- Model servant leadership and create an environment that supports collaboration, inclusion, and continuous learning.
Strategic Partnerships and Organizational Effectiveness- Collaborate with executive leaders and shared service functions to align operational priorities with enterprise objectives.
- Lead cross-functional initiatives that improve organizational effectiveness, scalability, and operational maturity.
- Influence strategic decision-making by providing operational insights, market intelligence, and performance analysis.
- Serve as a key operational advisor during strategic planning, organizational change, and transformation initiatives.
- Represent Home Health Operations in executive forums, enterprise projects, and stakeholder engagements.
About the Best Candidates- Demonstrated success leading multi-site home health operations in a large, complex healthcare organization, with accountability for clinical, financial, growth, and people outcomes.
- Deep understanding of home health regulations, reimbursement models, quality measures, accreditation standards, and evolving healthcare industry trends.
- Proven ability to drive operational excellence through the use of data, performance metrics, process improvement methodologies, and strategic execution.
- Strong business acumen with experience managing budgets, improving profitability, optimizing productivity, and delivering sustainable growth.
- Exceptional leadership and talent development capabilities, with a track record of building high-performing teams, developing leaders, and fostering a culture of accountability and engagement.
- Skilled collaborator and influencer who effectively partners across clinical, operational, financial, and corporate functions to achieve organizational objectives.
- Excellent communication, change management, and problem-solving skills, with the ability to lead through growth, transformation, and organizational complexity.
Key Job Requirements and PreferencesEducation- Required: Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
- Preferred: Master's degree.
Experience- Required: Minimum of 10 years of progressive healthcare leadership experience, including at least 5 years in senior operational leadership within home health or post-acute care.
Licenses/Certifications- Required: Valid driver's license and proof of insurability.
Work Environment and Physical RequirementsPhysical Demands- Prolonged periods of sitting, standing, and walking while working at a computer conducting meetings, or performing administrative duties.
- Occasional lifting, carrying, pushing, or pulling of up to 20 pounds, including luggage, presentation materials, and office equipment.
- Ability to navigate healthcare environments, including patient care settings, offices, and community locations, which may involve stair climbing, bending, reaching, and extended periods of walking.
- Visual acuity sufficient for reviewing reports, analyzing data, and operating standard office technology.
Communication- Effective communication skills in person, by telephone, and through virtual meeting platforms.
Travel- Frequent travel to field locations, market offices, partner organizations, and healthcare facilitates is required.
- Routine travel, including overnight stays, may amount to approximately 50%-80% travel.
Additional Requirements- Ability to maintain confidentiality and exercise sound judgment when handling sensitive business and personnel information.
- Flexible work hours to meet operational demands, business initiatives, or organizational priorities.
- Completion of all required background checks, screenings, and compliance requirements as per company policy and applicable regulations.
What We OfferWe offer a highly competitive compensation package with an attractive base salary, short- and long-term incentive programs, and competitive benefits. We are committed to building a diverse, inclusive, and equitable workplace where every team member feels valued and empowered to contribute their best. We welcome candidates of all backgrounds, identities, and experiences, believing that our differences make us stronger. Together, we're shaping the future of healthcare with compassion, integrity, and opportunity for all.
