Reports to: Chief Development Officer
The Vice President of IT will drive the strategic vision, implementation, and oversight of all technology systems. This role ensures that technology supports and advances the company's operational goals, growth initiatives, and guest experience, while maintaining the highest standards of data security and system performance. The VP of IT will oversee the implementation of robust cybersecurity frameworks, and ensure compliance with industry best practices, while managing network systems to guarantee reliability, and protection of company and customer data.
KNOWLEDGE AND RESPONSIBILITIES
- Oversee the planning, execution, and successful placement of all new technology systems, including POS, back-office, digital ordering, and other QSR technologies while ensuring integration and minimal disruption to operations.
- Build and maintain strong relationships with technology vendors, service providers, and strategic partners. Negotiate contracts, manage performance, and ensure vendors deliver solutions that align with business needs and budget.
- Collaborate with cross-functional leaders to align technology initiatives with business objectives.
- Develop and execute IT roadmaps that support company growth, operational efficiency, and innovation.
- Identify emerging technologies and trends relevant to the QSR and bakery café industry.
- Evaluate and initiate new solutions that enhance the guest experience, drive operational excellence, and create competitive advantage.
- Provide leadership and oversight for the performance, security, and maintenance of all IT systems and ensure high system availability and data integrity.
- Oversee the development and implementation of data policies. Ensure secure, compliant, and effective data collection, storage, analysis, and reporting to support informed decision-making within the organization.
- Implement and oversee cybersecurity, manage network systems, and ensure compliance
- Other duties may be assigned
WHAT YOU NEED TO HAVE
- Ideal for a strong Director ready to take the next step in their career. This role offers an excellent opportunity for a proven leader to expand their impact and grow within a dynamic, fast-paced organization.
- Bachelor's degree in information technology, Computer Science or equivalent work experience.
- Progressive leadership experience in a fast paced and rapidly growing retail environment.
- Proven experience leading large-scale systems implementations and managing vendor partnerships.
- Strong knowledge of POS systems, digital ordering, loyalty platforms, and back-office systems.
- Excellent strategic thinking, problem-solving, and communication skills.
- Demonstrated ability to lead and develop high-performing IT teams.
- Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members.
- Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
- Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards.
- High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
- Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment.
- Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture.
SWEET BENEFITS
- Competitive compensation
- Free Cake for your Birthday
- Medical, Dental, Vision benefits
- 401K Retirement Plan
- Paid time off, paid Holidays
- High Performance Culture
