Job DescriptionRelocation Assistance Available!
Aramark Sports & Entertainment is hiring a Vice President of Hospitality & Strategy to lead our food and beverage operations at Historic Fenway Park in Boston!
THE OPPORTUNITYAs a Vice President of Hospitality & Strategy, you will develop and execute comprehensive hospitality and business strategies for multi-million dollar food and beverage operations, ensuring alignment with client objectives, guest experience goals, and Aramark's growth initiatives. The Vice President will report to Senior Leadership and provide strategic oversight and mentorship to a team of salaried managers and directors.
COMPENSATION: The salaried rate for this position is $220,000.00 to $260,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position; the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
This position is salaried, plus bonus eligible, contingent on achieving strategic, financial, and performance goals.
Job Responsibilities- Full P&L and Strategic Responsibility for food and beverage operations, including revenue optimization, cost management, and financial forecasting across all venues and concepts
- Develop and Execute Hospitality Vision aligned with client partnership goals, guest experience objectives, and broader Aramark strategic initiatives
- Lead Strategic Client Relationships at the location level, serving as senior partner for strategic planning, business reviews, and account expansion discussions
- Oversee Operations Leadership of a large team of managers, directors, and workforce across multiple premium service, catering, and concessions units and concepts
- Identify and Develop Revenue Growth Opportunities through concept innovation, menu development, premium service expansion, and new catering initiatives
- Establish Business Development Strategy in partnership with Senior General Manager and Regional Vice President of Operations to drive market growth and competitive positioning
- Build and Mentor a High-Performing Leadership Team through recruitment, development, and retention of top-tier operations and culinary managers
- Drive Culture of Excellence emphasizing client satisfaction, operational innovation, guest experience, and accountability across all staff levels
- Champion Strategic Initiatives including technology integration, sustainability, food safety compliance, and operational best practices
- Engage with Clients, Stadium Stakeholders, and Team Members to identify opportunities, solve complex problems, and strengthen relationships
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
QualificationsIn order to be prepared for this leadership role, qualified candidates will possess:
- Minimum of 15 years of food service management experience, with at least 8 years in a senior leadership role managing large-scale, multi-unit operations
- Proven Sports & Entertainment experience with demonstrated success in major venue or stadium environments
- Advanced Expertise in premium hospitality, concessions management, and catering operations
- Union and Labor Relations experience in a complex, unionized environment preferred
- Full P&L and Contract Management Responsibility in comparably scoped or larger environments
- Strategic Leadership Capability to develop vision, drive innovation, and execute complex business strategies
- Financial Acumen including advanced proficiency in P&L analysis, forecasting, budgeting, and ROI optimization
- Proven Track Record of identifying and capitalizing on revenue growth and business development opportunities
- Exceptional Client-Facing Skills with ability to lead strategic partnerships, facilitate executive conversations, and manage complex client relationships
- Demonstrated Ability to Lead, Mentor, and Develop a large team of culinary and operations professionals in a high-volume, fast-paced environment
- Passion for Hospitality Excellence with commitment to creating memorable guest experiences and building strong organizational culture
- Strategic Adaptability with ability to navigate complex business environments, manage stakeholder relationships, and respond to changing market conditions
- Bachelor's degree in Business, Hospitality Management, or related field (or equivalent senior-level experience)
- Willingness to be actively engaged with staff and strategic operations, with flexibility to work varying hours including events, evening, weekends, and holidays
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
