Vice President, Client Processing We're seeking a future team member for the role of Vice President, Client Processing to join our Client Processing -Trade Capture team. This role is located in Lake Mary. The Trade Capture group process and review a wide range of trades at a high level of accuracy within a controlled environment. Trade Capture daily tasks include: • trade processing for assigned funds using both automated and manual processing procedures, • preparing and ensuring that daily trade file is completed and accurate, • monitoring exception reports to identify and resolve errors, • reconciliation of trades booked to trade blotters. In this role, you'll make an impact in the following ways: • Own the end-to-end Trade Capture process, including task allocation, controls, quality, and risk management • Act as the primary point of contact for process queries, client escalations, and senior stakeholder communication • Build strong, trusted client relationships and ensure consistent, accurate service delivery • Ensure full compliance with BNY Mellon policies and all regulatory daily, weekly, monthly, and annual requirements, including timely escalation of control breaches • Lead and manage the team, including workload planning, performance management, coaching, training, and all related people processes • Monitor team process knowledge and quality, providing regular feedback and driving continuous improvement • Identify process risks and errors, ensure root-cause analysis, and implement sustainable corrective actions • Drive the Digital and AI agenda by identifying automation opportunities and embedding digital solutions to deliver higher STP, increased efficiency, and reduced operational risk • Lead and coordinate business and change initiatives impacting day-to-day operations To be successful in this role, we're seeking the following: • Bachelor's degree in finance, science or similar with 6+ years of relevant experience, • Experience in process management is an asset, • Organizational skills and ability to handle high volume of tasks with tight deadlines, • An effective communicator on all levels with solid presentation skills, • Knowledge of financial instruments - both listed and unlisted, • Excellent problem solver with sound prioritization & time management skills, • Proficient in English with strong verbal and written communication skills. Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.