Vice President, Client Processing Manager - Loans EnablementWe9re seeking a future team member for the role of
Vice President, Client Processing Manager - Loans Enablement to join our
Loans Enablement Operations team. This role is located in
Houston, TX.In this role, you9ll make an impact in the following ways:- The Vice President, Client Processing plays a crucial role within the Transaction Processing function at BNY, ensuring the seamless execution of client transactions while upholding the organization9s commitment to operational excellence.
- This role is pivotal in supporting BNY9s strategic pillars of client-centricity and operational efficiency by managing complex client processing tasks with precision and expertise.
- The incumbent will exemplify BNY9s principles by fostering a culture of accountability, collaboration, and innovation, thereby enhancing client trust and satisfaction.
- Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.
- Collaborate with cross-functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.
- Serve as a subject matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.
- Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.
- Engage with clients to resolve complex transaction-related issues, demonstrating effective problem-solving skills and maintaining strong client relationships.
- Drive process innovation initiatives by leveraging industry best practices, ensuring BNY remains at the forefront of transaction processing excellence.
To be successful in this role, we9re seeking the following:- Bachelor9s degree in Business, Finance, or related field required. - Advanced degree or professional certifications in finance or business administration preferred.
- Typically 5-8 years of experience.
- Prior hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA preferred
- Strong analytical and problem-solving abilities to manage complex transaction processes.
- Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
- Proficiency in transaction processing systems and a keen ability to leverage technology for process improvements.
- Experience in brokerage processing preferred.
- Applicable local/regional licenses or certifications as required by the business.
- Prior loan operations experience in a financial service setting preferred
- Detail oriented
- Ability to self-manage, prioritize, and execute workload
- Familiarity with technical applications to include, but not limited to, Microsoft Office applications
