Vice President, Client Operations

BNY Mellon

$150K — $180K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Business, or equivalent practical experience.
  • Advanced degree or relevant certifications (e.g., CFA, CPA) preferred.
  • 7-12 years of experience in transaction processing or a related field.
  • Strong analytical and problem-solving skills for complex transactions.
  • Excellent communication and interpersonal skills for effective collaboration.

Responsibilities

  • Lead client transaction execution, ensuring accuracy and timeliness.
  • Collaborate with cross-functional teams to optimize workflows and reduce risks.
  • Act as a subject matter expert, training and guiding junior team members.
  • Monitor and analyze transaction metrics to identify trends and improvements.
  • Enhance overall client experience through process improvements.

Benefits

  • Highly competitive compensation and benefits.
  • Wellbeing programs focused on health and personal resilience.
  • Flexible global resources and tools for life's journey.
  • Generous paid leaves, including volunteer time.
  • Support for achieving financial goals through company initiatives.
Full Job Description
Job Description

We're seeking a future team member for the role of Vice President, Client Processing to join our Loans Enablement Operations team. This role is located in Houston, TX.

In this role, you'll make an impact in the following ways:
  • Lead the execution of client transactions by applying advanced knowledge in transaction processing, ensuring accuracy and timeliness.
  • Collaborate with cross-functional teams to optimize transaction workflows, improving efficiency and reducing operational risks.
  • Serve as a subject matter expert in client processing, providing guidance and training to junior team members to promote knowledge sharing and skill development.
  • Monitor and analyze transaction processing metrics to identify trends and implement improvements, enhancing the overall client experience.

To be successful in this role, we're seeking the following:
  • Bachelor's degree in Finance, Business, or a combination of work experience
  • Advanced degree or relevant certifications (e.g., CFA, CPA) preferred.
  • Typically 7-12 years of experience.
  • Strong analytical and problem-solving abilities to manage complex transaction processes.
  • Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.


About the Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here's a few of our recent awards:
  • America's Most Innovative Companies, Fortune, 2025
  • World's Most Admired Companies, Fortune 2025
  • "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

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