Vice President Claims

Aimbridge Hospitality

$120K — $180K *
Plano, TX 75025In-Person
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; 8-10 years of risk management or claims leadership experience.
  • Experience managing Workers' Compensation and liability claims in multi-state, multi-site environments.
  • Hospitality or real estate industry experience strongly preferred.
  • Proven leadership skills in managing complex claims and influencing outcomes.
  • Strong expertise in legal, regulatory, analytical, financial, and incident reporting.

Responsibilities

  • Lead the Workers' Compensation program and team to drive effective claim management.
  • Manage cost mitigation, claim trends, reserves, and compliance across jurisdictions.
  • Collaborate with internal stakeholders for compliant and cost-effective claim handling.
  • Oversee liability claims programs and litigation strategies.
  • Serve as the escalation point for complex claims and disputes.
  • Governance of claims authority levels and quality assurance reviews.
  • Leads initiatives to improve safety and address key loss drivers.

Benefits

  • Daily Pay option available.
  • Comprehensive medical, dental, and vision coverage.
  • Short-term and long-term disability income benefits.
  • Term life and AD&D insurance provided.
  • Generous paid time off policy.
  • Employee Assistance Program for support.
  • 401k retirement plan offered.
Full Job Description
The Vice President of Claims leads Aimbridge's Workers' Compensation and Liability Claims programs with a focus on strategy, cost control, and stronger claim outcomes. This role guides a lean claims team, partners across the business, and drives practices that reduce risk and long-term insurance costs.

QUALIFICATIONS:

  • Bachelor's degree preferred; 8-10 years of progressive risk management or claims leadership experience.
  • Experience managing Workers' Compensation and liability claims across multi-state, multi-site environments.
  • Hospitality, real estate, or multi-site operations experience strongly preferred.
  • Proven ability to lead teams, influence outcomes, and manage complex or high-severity claims.
  • Strong legal, regulatory, analytical, financial, RMIS, and incident reporting expertise.
  • Executive communication skills with sound judgment, discretion, professionalism, and confidentiality.

JOB RESPONSIBILITIES:

Workers' Compensation Leadership

  • Lead the Workers' Compensation program and team, driving early return-to-work, claim closure, and reduced indemnity exposure.
  • Manage cost mitigation, claim trends, reserves, compliance, and reporting to improve outcomes across jurisdictions.
  • Partner with TPAs, legal, HR, and internal stakeholders to ensure timely, compliant, and cost-effective claim handling, including complex leave and accommodation matters.

Liability Claims Oversight

  • Oversee liability claims programs, including General Liability, Auto Liability, and other casualty exposures across the portfolio.
  • Lead investigation, evaluation, litigation, and resolution strategy in partnership with the Liability Claims Manager, TPAs, legal counsel, and carriers.
  • Serve as the escalation point for complex or high-severity claims, coverage disputes, settlements, and KPI reporting.

Claims Strategy & Cost Management

  • Oversee claims governance, authority levels, and quality assurance reviews across Workers' Compensation and liability programs.
  • Use claim analytics, dashboards, and reporting to track performance, trends, and financial impact.
  • Improve incident and claim data capture to support more accurate analytics and benchmarking.

Risk & Program Development

  • Lead claims-driven initiatives to improve safety, operations, and loss outcomes.
  • Partner with safety and operations to identify root causes and address key loss drivers.
  • Use claims insights to support prevention strategies, training, and operating procedures.

TPA & Carrier Management

  • Support insurance program strategy by providing loss analysis, claim trend reporting, and advocacy during renewals.
  • Maintain productive relationships with insurance carriers, third party administrators, defense counsel, and brokers to drive improved claim outcomes and service standards.

Leadership & Governance

  • Lead, develop, and hold the claims team accountable for performance and growth.
  • Ensure compliant, ethical, and consistent claims practices across the organization.
  • Report claim performance, trends, and financial impact to leadership and ownership.


After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


Application deadline for Colorado positions:

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