Stripe

Vice Chair Office, Strategy & Operations

Stripe$150K — $180K *
US-AnywhereRemote in United States
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in strategy, program leadership, or supporting senior leaders
  • Experience shaping ambiguous priorities into structured plans
  • Strong written and verbal communication for senior stakeholders
  • Good judgment in decision-making and escalation
  • Ability to manage multiple workstreams effectively
  • Excellent organizational and project management skills

Responsibilities

  • Partner with Chief of Staff to align the portfolio with the Vice Chair's priorities
  • Design and oversee the team's operational processes and decision-making forums
  • Own programs from initial objective framing to execution and outcome reporting
  • Establish operational foundations for the growing team, focusing on prioritization
  • Develop a success measurement framework for varied programs
  • Represent the Vice Chair Office in cross-functional collaborations
  • Identify risks and dependencies early and facilitate resolutions
  • Manage new projects and navigate shifting priorities effectively

Benefits

  • Opportunity to work closely with senior leadership
  • Gain exposure to various functions, including policy and public affairs
  • Engage in high-impact decision-making and operational strategies
  • Opportunity to shape processes and programs from the ground up
  • Collaborate with diverse teams and external partners
Full Job Description
What you'll do

This role works closely with the Chief of Staff on strategy and operations for the Vice Chair Office. You'll help design how this cross-functional portfolio runs, and you'll own individual programs end-to-end. Some weeks that means building a planning process from scratch; other weeks it means running a convening or driving a cross-functional initiative to a decision. You'll work at every altitude - from shaping how the team plans and prioritizes, to being in the room for the execution details that make a program land well.
Responsibilities
  • Partner with the Chief of Staff to translate the Vice Chair's priorities into a clear portfolio of programs across policy, public affairs, publishing, and external partnerships
  • Design and run the team's operating rhythm - the planning, review, and decision forums that keep a fast-moving, cross-functional portfolio aligned
  • Own programs end-to-end: frame the objective, build the plan, drive execution, and report on outcomes
  • Build the operational foundations for a growing team - from how work gets prioritized and tracked, to how we define and measure success across a portfolio of programs that don't share a common metric today
  • Stand up the team's approach to measurement: define what success looks like per program, run experiments where useful, and track outcomes so the team can tell what's working
  • Represent the Vice Chair Office in cross-functional settings with comms, policy, legal, finance, and external partners
  • Spot risks and dependencies across the portfolio early and drive them to resolution
  • Take on new projects and ambiguous problems as the portfolio's priorities shift
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
  • 3-5 years experience in strategy, program leadership, or an operating role supporting a senior leader or a complex, cross-functional team
  • A track record of turning ambiguous priorities into a structured plan and driving it through to execution
  • Strong written and verbal communication, with experience preparing materials for senior stakeholders
  • Good judgment about when to make a call yourself and when to escalate
  • Comfort managing several workstreams at once without losing track of the details
  • Impeccable organizational, project management and stakeholder management skills
Preferred qualifications
  • Experience in policy, government relations, public affairs, or a related field
  • Experience working directly with senior executives
  • Experience building a process, program, or team structure from scratch
  • Experience defining success metrics or running experiments for programs that don't have an obvious, pre-built way to measure impact

About Stripe

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Stripe powers businesses all over the world, from the new startup that just launched yesterday to the Fortune 500 companies that we all know and love. Stripe is headquartered in San Francisco, with offices in Dublin, London, Paris, Singapore, Tokyo, and more.
Learn more about Stripe
Size
4,000 employees
Industry
Founded
2010

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