Wave

Vertical Sales Engineer II, Spectrum Business

Wave • $95K — $115K *
Honolulu, HI 96817In-Person
Telecommunications & Hardware
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT or equivalent experience
  • 5+ years in sales engineering/networking within telecom/service provider
  • Fluency in English (read, write, speak)
  • Knowledge of Metro Ethernet and networking technologies
  • Expertise in voice networking and VoIP applications
  • Familiarity with routing protocols and emerging technologies
  • Strong relationship-building skills with decision makers

Responsibilities

  • Communicate with clients and sales teams for tailored solutions
  • Design complex voice and data network solutions
  • Prepare pre-sale conceptual designs and collaborate with operations
  • Compile project costs and submit financial analyses
  • Refine solutions for mid-market clients
  • Support Sales Engineer I in delivering complex solutions
  • Present technical proposals and guide clients through processes
  • Act as liaison for installation and project management support
  • Provide post-sale documentation and support

Benefits

  • Office environment with required travel
  • Opportunities for technical training and development
  • Engagement with cutting-edge technologies
  • Support from a collaborative team
  • Potential mentorship of junior team members
Full Job Description
Job Summary

Do you thrive on designing advanced network solutions for clients in specialized vertical markets? As a Vertical Sales Engineer II at Spectrum, you will partner with sales teams and customers to deliver strategic, cost-effective proposals for Fiber Internet Access, Private Networking and Voice solutions. Your expertise will drive successful implementations and position Spectrum as the technology provider of choice for mid-market organizations.

Responsibilities

How You Will Make an Impact
  • Communicate directly with clients and sales teams to assess network environments, business requirements and technical needs, delivering tailored solutions and strategic proposals
  • Design complex voice and data network solutions, including preparing network topologies and technical specifications for customer applications
  • Prepare pre-sale conceptual designs and collaborate with Engineering and Operations for solution review, approval and costing
  • Compile project cost elements and work on solution pricing, submitting IRR analyses to Finance for approval
  • Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
  • Support Sales Engineer I with complex voice and data network solutions, providing technical guidance and assistance
  • Present technical proposals on Spectrum Business products, guiding customers through integration and implementation
  • Act as a liaison between customers, sales teams and various internal departments, conducting site surveys to ensure successful installations
  • Provide post-sale documentation and support to installation and project management teams, clarifying service expectations with diagrams and written materials
  • Deliver technical training to Account Executives, Account Managers and Sales Support personnel and assist in the development and launch of new products
  • Maintain and strive to improve knowledge of Spectrum Business products, industry trends and emerging technologies

Working Conditions
  • Office environment
  • Travel Required


Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education
  • Bachelor's degree with a concentration in IT or equivalent training, education and experience

Experience
  • 5+ years of sales engineering and networking experience in the telecom or service provider industry

Skills
  • Read, write, speak and understand English
  • Work closely with sales executives and proven knowledge of the sales cycle
  • Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs and data security methods
  • Extensive understanding of industry networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
  • Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
  • Voice networking expertise, focusing on VoIP, signaling protocols, PBX and strong knowledge of converged multimedia applications
  • Experience with routing protocols such as BGP, ISIS, OSPF, RIP and emerging technologies
  • Understanding of business drivers, industry trends and regulatory shifts in targeted vertical markets
  • Proven track record of developing long-term relationships with key decision makers in large enterprises
  • Proficiency in MS Visio, Word, Excel, PowerPoint, MS Project Presentation and proposal design skills
  • Valid driver's license, satisfactory driving record and auto insurance coverage

Preferred Qualifications

Education
  • CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Finance & Insurance
Founded
2011
* Ladders Estimates

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