Customers Bank

Venture Banking Relationship Manager - VP or SVP level

Customers Bank$175K — $225K *
US-AnywhereRemote in California, US
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong network within the West Coast venture ecosystem.
  • Ability to build relationships with founders, CFOs, and VCs.
  • Commercial mindset for sourcing and structuring banking opportunities.
  • Experience underwriting high-growth, pre-profitable businesses.
  • 5-7 years of venture banking or related experience for VP, 8-10 for SVP level.
  • Familiarity with AI and automation tools relevant to banking.

Responsibilities

  • Originate debt and banking relationships with venture-backed companies.
  • Deepen and retain relationships across the existing client portfolio.
  • Serve as a trusted financial partner to clients.
  • Provide market insights and engage with executive teams and investors.
  • Advise on venture lending and credit solutions.

Benefits

  • Flexible hybrid work model for local employees.
  • Access to a strong professional network in technology banking.
  • Opportunity to work with high-growth entities in the venture sector.
  • Engagement in a consultative approach to client relationships.
Full Job Description
Salary range: An annual salary range of $175k - $225k is what we expect to pay for this position, based on overall skills and experience.

This position will cover the west coast and can be located anywhere within that region. The expectation is to by hybrid if within a 50-mile radius of a bank location.

Who is Customers Bank?

Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

What You'll Do:

We are seeking a highly motivated Relationship Manager at a Vice President or Senior Vice President level to join our Venture Banking team on the West Coast, focused exclusively on the technology market. In this role, you will originate debt and banking relationships with venture-backed companies while also helping deepen and retain key client relationships across the existing portfolio.

As a Relationship Manager, you will serve as a trusted financial partner to founders, executive teams, and venture capital investors-bringing market insight, a strong professional network, and a consultative approach to building lasting client relationships.

What Do You Need?

  • You bring a strong network across the West Coast venture ecosystem and know how to build trusted relationships with founders, CFOs, and venture capital firms.
  • You have a commercial, business-development mindset and can independently source, structure, and close banking and debt opportunities with VC-backed technology companies.
  • You are comfortable underwriting and advising high-growth, often pre-profitable businesses, and bring sound judgment around venture lending and credit solutions.
  • You take a consultative, relationship-first approach and are energized by becoming a long-term strategic partner to your clients.
  • For the VP level, you typically bring 5-7 years of relevant venture banking or related experience; for the SVP level, 8-10 years.


Technology Skills:

  • Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications.
  • Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.

About Customers Bank

Customers Bank is a full-service bank that provides a range of financial products and services to individuals, businesses, and institutions. The bank offers checking and savings accounts, loans, mortgages, credit cards, and wealth management services, among others. Customers Bank operates through a network of branches and ATMs in several states, including Pennsylvania, New York, New Jersey, Rhode Island, Massachusetts, New Hampshire, and Illinois. The bank is known for its innovative digital banking solutions, such as its mobile app and online banking platform, which allow customers to manage their accounts and transactions from anywhere, anytime.
Learn more about Customers Bank
Size
1,200 employees
Industry

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