Vendor Relationship Management (VRM) Vendor AnalystLocation: Remote
Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.
Work Schedule: This is a full-time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. EST.
Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.
Job Responsibilities- Manage and strengthen relationships with EMR, HIS, LIS, and Practice Management Software vendors.
- Support integration and implementation of interfaces between Labcorp and client systems for electronic lab orders and results delivery.
- Negotiate pricing for interface integrations and related vendor solutions.
- Manage and prioritize client interface requests across assigned vendors.
- Serve as a primary liaison between Labcorp and EDI vendors.
- Facilitate communication and coordination between vendors, clients, and internal stakeholders.
- Maintain documentation including vendor contacts, pricing structures, workflows, and issue resolution records.
- Support internal stakeholders with vendor-related activities including pricing, prioritization, upgrades, and solution enhancements.
- Monitor vendor performance against service level agreements (SLAs) and industry standards.
- Evaluate vendor interface workflows to ensure adherence to industry best practices.
- Perform additional vendor management and operational tasks as assigned.
Minimum Qualifications- High school diploma with 7 or more years of experience in vendor management, information systems, purchasing, or customer relations; or Associate degree with 5 or more years of experience; or Bachelor's degree in Information Systems, Business with 3 or more years of experience
- 5 or more years of experience working with vendors, client relationships, or customer-facing business operations
- 3 or more years of experience supporting system integrations, interfaces, or electronic data interchange (EDI) processes
- 2 or more years of experience negotiating vendor pricing, contracts, or service agreements
- 3 or more years of experience managing multiple projects, requests, or priorities simultaneously
Preferred Qualifications- 2 or more years of experience working with EMR, HIS, LIS, or Practice Management systems
- 2 or more years of experience supporting healthcare data integrations or laboratory systems
- 2 or more years of experience working with service level agreements (SLAs) or vendor performance tracking
Additional Job Standards- Strong communication and interpersonal skills
- Ability to facilitate discussions and resolve conflicts between stakeholders
- Strong analytical and problem-solving abilities
- Ability to collaborate effectively with clients, vendors, and IT teams
- Ability to understand business objectives and align vendor relationships to support outcomes
- Proficiency with Microsoft Office applications
- Self-directed approach to learning and professional development
- Strong attention to detail and organizational skills
About the RoleThe Vendor Relationship Management (VRM) Vendor Analyst is responsible for managing and enhancing relationships with technology vendors that support Labcorp's client integrations and electronic data exchange capabilities. This role ensures successful implementation and ongoing support of vendor interfaces while optimizing vendor performance, maintaining strong partnerships, and supporting business objectives through effective coordination, communication, and execution.
Application Window: 7/31/2026Pay Range: $80-90k All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
