Astreya Partners

Vendor Manager - Telecom Expense Management (TEM)

Astreya Partners$69K — $115K *
US-AnywhereRemote in Michigan, US
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Accounting, Business Administration, or related fields.
  • 8+ years of experience in telecom expense management, vendor management, accounts payable, procurement operations, or commercial supply chain functions.
  • High proficiency with Google Workspace, Microsoft Office, and modern collaboration tools.
  • Hands-on experience with Telecom Expense Management Systems (e.g., Rivermine).
  • Familiarity with ERP tools (e.g., SAP Fiori, Ariba).
  • Experience with enterprise ticketing platforms (e.g., Remedy, ServiceNow).

Responsibilities

  • Serve as the primary contact for vendor inquiries and critical escalations.
  • Direct complex billing issues to resolution and ensure cost-saving claims.
  • Oversee the funding lifecycle to guarantee timely payments and manage PO activities.
  • Maintain data integrity across various management systems and collaborate with cross-functional teams.
  • Partner closely with stakeholders to ensure compliance with commercial terms.

Benefits

  • Comprehensive medical plans through UHC and Kaiser for California employees.
  • Dental and vision coverage provided by UHC.
  • Flexible Spending Account for health and dependent care.
  • Continuing education and professional development support.
  • 401k plan with company contributions.
  • Paid time off and paid holidays with wellness days included.
  • Employee assistance programs and corporate wellness initiatives.
Full Job Description
Job Description
  • Vendor Relationships & Critical Escalations: Serve as the primary point of contact for vendor inquiries, invoice resubmissions, tax/banking updates, and corporate restructuring (e.g., name changes or acquisitions). Proactively manage supplier relationships from an invoicing and payment perspective. Immediately mitigate critical past-due notifications or disconnect notices by securing written commitments to prevent service disruptions.
  • Billing & Dispute Resolution: Direct complex billing issues to resolution and initiate cost-saving claims when billed amounts deviate from contractual terms. Identify and investigate billing discrepancies-including rate mismatches, unauthorized back-billing, charges for terminated services, and invalid future billings. Partner directly with suppliers to ensure uninterrupted service while disputes are actively addressed.
  • PO Lifecycle & Financial Operations: Oversee the funding lifecycle to guarantee timely invoice payments. Manage PO activity by monitoring low-fund conditions, evaluating foreign exchange (FX) impacts, consolidating purchase orders, and facilitating PO transfers or replacements.
  • Data Integrity & System Management: Maintain precise system records and ensure data integrity across Telecom Expense Management Systems, ERPs (SAP), buying tools, and internal database platforms. Collaborate with cross-functional partners to uphold data quality throughout the end-to-end process.
  • Cross-Functional Collaboration: Partner closely with negotiators, project managers, contracts, and corporate finance teams to enforce compliance with contracted commercial terms.


Basic Qualifications
  • Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • Experience: 8+ years of experience in telecom expense management, vendor management, accounts payable, procurement operations, or commercial supply chain functions.
  • System Proficiencies:
  • Demonstrates a high level of technical proficiency across Google Workspace, Microsoft Office (Excel, Word), and modern collaboration tools, with a proven ability to quickly master new software and digital workflows.
  • Hands-on experience with Telecom Expense Management Systems (TEMS) (e.g., Rivermine).
  • Familiarity with Enterprise Resource Planning (ERP) tools (e.g., SAP Fiori, Ariba, Buying Hub).
  • Experience using enterprise ticketing platforms (e.g., Remedy, ServiceNow, or similar systems).


Financial & Analytical Skills: Proven ability to interpret complex commercial contracts, analyze line-item invoices, calculate foreign exchange (FX) variances, and execute usage analyses.
  • Communication & Collaboration: Exceptional written and verbal communication skills with a track record of effectively managing supplier relationships, updating stakeholders, and navigating high-priority operational escalations.
  • Professional Attributes: Self-motivated individual with strong project ownership from concept through completion. Excellent organizational, prioritization, and multitasking abilities with high attention to detail, a sense of urgency, and a consistent track record of meeting deadlines.


Preferred Qualifications
  • Domain experience in telecommunications, colocation data center operations, subsea cable infrastructure, or network connectivity solutions.
  • Proven track record of managing high-value supplier disputes and driving measurable cost savings.
  • Understanding of global tax concepts, including VAT rules, withholding tax (WHT), and regional e-invoicing compliance mandates (e.g., Italy SDI, China e-Fapiao, LATAM requirements).
  • Demonstrated success in building strong cross-functional alignment across technical delivery, legal, sourcing, and corporate finance teams.


Salary Range
$69,120.00 - $115,200.00 USD (Salary)
  • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.


Astreya offers comprehensive benefits to all Regular, Full-Time Employees,including:
  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program provided by Goomi Group
  • Employee Assistance Program
  • Wellness Days

    401k Plan
  • Basic and Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

About Astreya Partners

Astreya Partners is a global IT solutions provider that specializes in providing IT services to some of the world's largest and most innovative companies. The company offers a wide range of services, including IT consulting, managed services, and staffing solutions. Astreya Partners has a strong focus on innovation and is committed to helping its clients stay ahead of the curve in the rapidly evolving world of technology. The company has a global presence, with offices in North America, Europe, and Asia.
Learn more about Astreya Partners
Size
1,000 employees
Industry
Founded
2001

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