Job DescriptionIn this position... At Ford, we are transforming our outbound finished-vehicle logistics network to provide customers, dealers, and carriers with industry-leading, real-time transit visibility. As a member of the North American Vehicle Logistics (NAVL) Business Solutions team, you will be at the forefront of this transformation.
The NAVL Business Solutions Analyst serves as a catalyst for continuous improvement, modernization, and operational excellence across North American Vehicle Logistics. This role partners with business, IT and Vendor Partners to identify process inefficiencies, redesign business workflows, and implement technology-enabled solutions that improve performance, visibility, and user experience.
ResponsibilitiesWhat you'll do...The position combines process improvements, project management, change management, and technology development to deliver measurable business value. The successful candidate will lead initiatives from concept through implementation, ensuring solutions are adopted and sustained within the organization.
Continuous Improvement & Process Transformation - Work cross-functionally with the NAVL Operations teams to map logistics processes, identify non-value-added steps and design business solutions that eliminate waste and drive improvements
- Define, track, and report on key logistics performance metrics including dwell time, ETA accuracy, mis-ship rates, carrier performance, and cost savings to ensure solutions are delivering expected benefits
ETA Optimization and Data Quality - Conduct root-cause analysis on ETA calculation failures and transit-time variance; partner with data scientists and IT teams to translate these operational findings into actions that improve ETA accuracy across the vehicle delivery network
- Define data-quality metrics and monitor performance (such as milestone transmission rates, GPS pings, and latency) to ensure high-integrity data
- Apply structured problem-solving methodologies (such as Six Sigma, Kaizen, or 5-Why analysis) to address failures and define action plans for improvement
Technology Enablement & Automation - Translate business challenges into scalable technology-enabled solutions
- Develop workflow automations, dashboards, and productivity tools to improve business operations
- Evaluate emerging technologies and AI capabilities to create business value and support the long-term strategy
Technology Adoption & Change Management - Lead change management efforts to address user feedback, deliver training, and drive seamless system and process adoption among internal operational teams, carriers, and third-party partners
Project Management- Develop project plans, milestone tracking, risk mitigation strategies, and executive communications
- Coordinate business, IT, vendor, and operational stakeholders to ensure successful delivery of key initiatives
- Track benefits realization and project outcomes
QualificationsYou'll have... - Bachelor's degree in Supply Chain Management, Logistics, Business Analytics, Industrial Engineering, or equivalent
- 3+ years of experience in Supply Chain, Logistics Operations, Data Analytics, or Process Improvement roles
- Strong quantitative skills with advanced proficiency in Microsoft Excel (pivot tables, formulas).
- Experience or familiarity with data visualization tools (Power BI, Tableau) or querying environments is highly preferred
- Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Copilot and Copilot Studio
- Solid understanding of Lean, Continuous Improvement, or Six Sigma frameworks (specifically waste identification, root-cause analysis, and creating standard work)
- Demonstrated ability to organize tasks, manage timelines, and coordinate cross-functional milestones systematically
Even better, you may have...- Master's Degree
- Experience working with Finished Vehicle Logistics (FVL) or automotive outbound transportation
- Experience managing or auditing third-party visibility/tracking platforms (e.g., Freight Verify)
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, and prescription drug coverage
- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members, and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year's Day
- Paid time off and the option to purchase additional vacation time.
This position is a salary grade 7 and ranges from $86,600-$144,900.
This position is a salary grade 8 and ranges from $99,100-$166,200.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
#LI-Hybrid #LI-AMP3
