FedEx

Value Stream Business Architect

FedEx$100K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, engineering, information systems, or related field.
  • 5+ years of experience in IT or engineering, with Salesforce focus.
  • Salesforce Certified Administrator, Developer 1, and one advanced certification required.
  • Experience with enterprise integration tools like Slack, MuleSoft, or Boomi.
  • Strong expertise in Salesforce data and security models.

Responsibilities

  • Develop end-to-end solution architecture for Salesforce implementations.
  • Facilitate migration to future state architecture providing technical leadership.
  • Map business requirements to Salesforce capabilities and assess custom solutions.
  • Collaborate with cross-functional teams for implementation strategies.
  • Create prototypes and define scopes for business and functional requirements.

Benefits

  • Hybrid work model within 50 miles of Memphis, TN campus.
  • Comprehensive benefits package offered to employees.
  • Opportunities for professional mentorship and development.
Full Job Description
Under limited guidance, work at the business unit level developing the end-to-end solution architecture for significant initiatives in partnership with key business and IT stakeholders.

Essential Functions
  • Exposes current state architecture and identifies options for future state architecture.
  • Works closely with business and IT stakeholders creating solutions that balance competing interests and concerns.
  • Develops plans for and facilitates the migration from current to selected future state by providing technical leadership to multiple initiatives.
  • Mentor those in less senior positions.
  • Perform other duties as assigned.

Job Specific
  • With limited guidance, you will provide overall architecture/design for Salesforce implementations across multiple strategic initiatives within Sales Technology.
  • Create prototypes and proofs of concept to aid in defining requirements.
  • Map business requirements to Salesforce capabilities, determining when custom solutions are necessary.
  • Lead or participate in the definition and prioritization/scoping of business and functional requirements and project sizing.
  • Collaborate with cross-functional teams to determine the best implementation strategies for Salesforce solutions.
  • Provide conceptual and technical guidance, defining and applying architectural patterns in collaboration with enterprise and solution architects.
  • Develop strategic roadmaps that support the transition to a target future state aligned with business and technology priorities.
  • Analyze complex problems or proposals and provide clear, actionable recommendations for the Salesforce ecosystem.
  • Ensure solutions align with enterprise strategies, business objectives, standards, and methodologies.
  • Identify and communicate both strategic and tactical solution options, influencing and negotiating with stakeholders at all levels.
  • Present architecture concepts and recommendations to both technical and non technical executive audiences.
  • Expose current state architecture and identify options for future state architecture.

Minimum Education

Bachelor's degree in computer science, engineering, information Systems, business and/or equivalent formal training or work experience.

Minimum Experience

Five (5) years equivalent work experience in information technology or engineering environment. A related advanced degree may offset the related experience requirement.

Knowledge, Skills, and Abilities
  • General knowledge of hardware, software, and network.
  • Human relations.
  • Communication.
  • Salesforce Certified Administrator, Salesforce Certified Developer 1 and at least one other advanced Salesforce certification.
  • 5 or more years of Salesforce Administration/Development experience including product/solution deployment experience.
  • Salesforce certifications such as: Certified Technical Architect (CTA).
  • Application Architect / System Architect.
  • Experience with enterprise integration tools (Slack, MuleSoft, Boomi, etc.)
  • Knowledge of cloud platforms (AWS, Azure, GCP).
  • Experience leading Salesforce discovery sessions, defining business requirements, writing user stories, and providing detailed system and functional designs.
  • Strong expertise in: Salesforce data model, security model, and sharing rules.
  • Apex, LWC, SOQL/SOSL
  • REST/SOAP APIs and integration patterns.


Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: This is a hybrid position located in Memphis, TN. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week. Posting closes on: 6/8/2026 at 4:00 PM CST / 5:00 PM EST

For details on our comprehensive benefits, click here.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

Search FedEx Jobs

Find the position that aligns with your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with FedEx today and be part of something bigger.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at FedEx, a company committed to growth, leadership, and innovation.
Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ

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