Valley Imports Service Manager

Wallwork, Inc.

$110K — $125K *
Fargo, ND 58103In-Person
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven retail service experience
  • Strong leadership, communication, and organizational skills
  • Customer-focused mindset with a passion for excellence
  • Ability to drive results while fostering a positive team culture
  • Service manager experience
  • High School Diploma or G.E.D.
  • Valid driver's license and acceptable driving record

Responsibilities

  • Lead and motivate a team of service advisors and technicians
  • Ensure an outstanding customer experience from start to finish
  • Manage workflow, productivity, and department profitability
  • Monitor service quality and maintain dealership standards
  • Develop team members through recruiting, coaching, training, and leadership

Benefits

  • Health, Dental & Vision Insurance
  • Health Savings Account
  • Employer-Paid Life Insurance & Long-Term Disability
  • 401(k) & Profit Sharing Plan
  • Voluntary Benefits
  • Flexible Spending Accounts
  • Paid Time Off (PTO) Plan
  • Employee Assistance Program
  • Employee Discounts and Special Events
Full Job Description
We are looking for a dynamic and energetic leader for our Service Department!

What You'll Do:

  • Lead and motivate a team of service advisors and technicians

  • Ensure an outstanding customer experience from start to finish

  • Manage workflow, productivity, and department profitability

  • Monitor service quality and maintain dealership standards

  • Develop team members through recruiting, coaching, training, and leadership


What We're Looking For:

  • Proven retail service experience

  • Strong leadership, communication, and organizational skills

  • Customer-focused mindset with a passion for excellence

  • Ability to drive results while fostering a positive team culture


$110k - $125k/yr. Total compensation is based on a base salary with a performance commission.

Education and/or years' experience required:

  • High School Diploma or G.E.D.

  • Service manager experience

  • Valid driver's license and acceptable driving record


Benefits:

  • Health, Dental & Vision Insurance

  • Health Savings Account

  • Employer-Paid Life Insurance & Long-Term Disability

  • 401(k) & Profit Sharing Plan

  • Voluntary Benefits

  • Flexible Spending Accounts

  • Paid Time Off (PTO) Plan

  • Employee Assistance Program

  • Employee Discounts and Special Events

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