Hilton Grand Vacations

Vacation Sales Ambassador

Hilton Grand Vacations$85K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Enjoys guest interaction and has a desire for career advancement.
  • Commitment to providing top-notch customer service.
  • Prior sales experience, preferably in a commission-based environment.
  • Strong communication and teamwork skills.
  • Self-starter with a competitive nature.
  • Proven success in a dynamic, goal-driven setting.
  • Excellent problem-solving and negotiation abilities.
  • Flexible availability including nights and weekends.
  • Minimum one year in hospitality or customer service roles.
  • Proficient in Microsoft Office applications, High School Diploma or GED required.

Responsibilities

  • Provide exceptional guest services to resort patrons.
  • Engage with prospects to identify their vacation needs and preferences.
  • Deliver compelling sales presentations to highlight vacation package benefits.
  • Offer concierge services by recommending dining and attractions while promoting Hilton Grand Vacations.
  • Build and sustain customer relationships to ensure outstanding service.
  • Implement effective sales techniques to meet or exceed sales targets.
  • Collaborate with team members to share strategies and drive collective success.

Benefits

  • Competitive earnings potential exceeding $85K, with top performers exceeding $120K in 2024.
Full Job Description
Job Description

Competitive earnings package with the income potential of $85K and above. Our top performers in 2024 averaged over $120K!

Responsibilities

Responsibilities:

  • Provide guest services to resort guests and visitors
  • Engage with potential customers to determine their vacation needs and preferences.
  • Deliver persuasive sales presentations to showcase the benefits of our vacation packages.
  • Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations.
  • Build and maintain relationships with customers to ensure exceptional customer service.
  • Successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets.
  • Collaborate with team members to exchange effective strategies and foster collective achievements.


Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Qualified candidates must enjoy interacting with guests and an eagerness for upward mobility.
  • Commitment to provide world class customer service
  • Previous sales experience, preferably in a commission-based role
  • Effective communication and collaboration abilities
  • Self-motivated with a competitive spirit
  • Demonstrated capability to succeed in a fast-paced and goal-oriented work environment.
  • Excellent problem-solving and negotiation skills
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • At least one year hospitality and/or customer service experience
  • Must be proficient in all Microsoft Office applications.
  • High School Diploma or GED

About Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership, providing exclusive access to some of the world's most popular destinations. With a portfolio of 62 resorts and over 325,000 members, the company offers a range of vacation experiences, from beachfront getaways to mountain retreats. Hilton Grand Vacations is committed to providing exceptional customer service and creating unforgettable vacation memories for its members.
Learn more about Hilton Grand Vacations
Size
13,000 employees
Market Cap
$4.3 billion
Industry
Net Income
-$201 million
Founded
1992
5 Year Trend
+8.1%
Revenue
$894 million
NASDAQ

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