Vacation Sales Ambassador

Hilton Grand Vacations

$85K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Enjoy interacting with guests, demonstrating a passion for customer engagement.
  • Strong commitment to delivering world-class customer service.
  • Previous sales experience in a commission-based role is preferred.
  • Effective communicator and collaborator within teams.
  • Self-motivated with a competitive spirit, striving for excellence.
  • Proven ability to thrive in a fast-paced, goal-oriented environment.
  • Excellent problem-solving and negotiation skills.
  • Flexible availability, including nights, weekends, and holidays.
  • Minimum one year of experience in hospitality or customer service roles.
  • Proficient in Microsoft Office applications.
  • High School Diploma or GED required.

Responsibilities

  • Provide guest services to resort guests and visitors
  • Engage with potential customers to assess their vacation needs.
  • Deliver persuasive sales presentations highlighting vacation package benefits.
  • Offer concierge services, recommending dining and attractions while promoting vacation packages.
  • Build and maintain lasting relationships with customers for exceptional service.
  • Implement Hilton Grand Vacations' sales techniques to meet targets.
  • Collaborate with team members to share effective strategies.

Benefits

  • Competitive earnings package with income potential exceeding $85K.
  • Top performers averaged over $120K in 2024.
  • Opportunities for professional growth and upward mobility in the company.
Full Job Description
Job Description

Competitive earnings package with the income potential of $85K and above. Our top performers in 2024 averaged over $120K!

Responsibilities

Responsibilities:

  • Provide guest services to resort guests and visitors
  • Engage with potential customers to determine their vacation needs and preferences.
  • Deliver persuasive sales presentations to showcase the benefits of our vacation packages.
  • Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations.
  • Build and maintain relationships with customers to ensure exceptional customer service.
  • Successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets.
  • Collaborate with team members to exchange effective strategies and foster collective achievements.


Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Qualified candidates must enjoy interacting with guests and an eagerness for upward mobility.
  • Commitment to provide world class customer service
  • Previous sales experience, preferably in a commission-based role
  • Effective communication and collaboration abilities
  • Self-motivated with a competitive spirit
  • Demonstrated capability to succeed in a fast-paced and goal-oriented work environment.
  • Excellent problem-solving and negotiation skills
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • At least one year hospitality and/or customer service experience
  • Must be proficient in all Microsoft Office applications.
  • High School Diploma or GED

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