Our Sr. UX Design Strategists are responsible for leading engagements that deliver design solutions responsive to Business objectives/customer requirements, solving complex user experience challenges to improve overall service delivery and operational efficiency. The Sr. Designer is simultaneously a strong consultant and functional SME, serving as the voice of the customer/user to ensure users' needs along the full product value chain are considered and accurately translated into designs that support longer-term business success. Designers must be able to develop and lead a comprehensive approach for user research and workflow analyses, data-informed design proposals, and prototype and test designs for product teams and business process improvements. Our Designers work extremely closely with client stakeholders and Product Owners/Product Managers to strategize and develop solutions, irrespective of operating systems (including Windows, Web, Android, and iOS) or platform, that also achieve process efficiencies and cost savings. Key Performance Expectations: 37Works to understand core Business objectives to provide user-centric solutions to advance service/product success.37Participates in all aspects of the discovery process to understand: client mission and goals; stakeholders, users and their ecosystems; current state journeys; user segments; program and project objectives.37Conducts user research to align the design approach for respective pain points and project objectives, using key artifacts (e.g., journey maps, service blueprints, ecosystem maps) to define, communicate, and develop a desired digital experience.37Documents workflows and leads service blueprint development to reflect future-state user processes; build solution based on redesigned workflows, synchronizing functional needs of multiple users.37Build the information architecture for multiple functions, creating a solution for multiple workflows/applications to create a singular user experience and the ability of different functional users to contribute to different services.37Understand and embrace the specifications and constraints of a given technology, platform and/or operational environment.37Works to unify product and engineering personnel behind a product design that caters to target audiences; shapes product development with Product Manager, Product Owner, Lead Engineer/Developer and other key stakeholders; builds/contributes Roadmaps with extended team, serving as a user advocate.37Conducts workshops and interviews to help frame pain points and opportunities, define insights, validate hypothesis, and create a compelling experience vision.37Translates gathered requirements into innovative design solutions that optimize for accessibility, scalability, and performance.37Excellent verbal and written communication skills with proven ability to present complex concepts in simple terms.37Develop and maintain design systems that ensure consistency across multiple (cloud-native) applications.37Work closely with developers to ensure seamless implementation of designs and resolve any design-related issues during development.37Ensure all deliverables across a variety of projects are produced at the highest quality.37Organize and conduct UAT/user testing to validate intuitive interactions, customizations for user groups, and degree to which requirements meet Business and user needs. Qualifications 3710+ years of UI/UX design experience, with focus on technical products.37Strong evidence of initiative, problem-solving, curiosity, strong analytical skills, and leadership for extended team.37Current portfolio demonstrating methods, tools, skills, and craft required to develop complex enterprise application design and portal design for multiple applications for both external and internal users.37Strong ability to plan, organize, and manage information and project tasks effectively for all phases of a project (end-to-end product development) and future iterations.37Strong knowledge and demonstrated experience conducting primary and secondary user-research including user-interviews, discovery and co-creation workshops, heuristic evaluation, and card sorting (for example), and applying those insights to personas, journey maps, site maps, ecosystem maps, information architecture, and interface design.37Develop information architecture for a portfolio or suite of products and applications that ensures alignment with customers/users' needs and Business goals.37Strong knowledge and demonstrated experience in UI design including wireframing, low and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing.37Experience working on a scrum team within the Agile delivery framework and experience integrating research and design into technical sprints including writing user stories and story pointing.37Strong presentation and storytelling skills for conveying design solutions; excellent written communication and collaborative nature.37Experience collaborating within a multi-disciplinary delivery team including service designers, technologists, data scientists, engineers, solution architects, and change managers.37Proficiency in design/prototyping tools such as Sketch, Figma, Adobe Suite (e.g., InDesign, Illustrator, etc.) Miro and product development tools like JIRA/Confluence, Azure DevOps.37Knowledge of web and mobile design principles, responsive design, and accessibility best practices for digital platforms. Additional Information We Value: 37Drive: Passion and energy to implement quality technical solutions. Self-motivation and intellectual curiosity 37Commitment to Quality: Passion to conceive and produce world-class solutions that drive real-world value for the customer 37Customer Focus: Consultative approach to solving problems for customers. Expectations management. 37Communication: Superior communication skills. Ability to clearly articulate problems, solutions, risks, rewards etc. (written and verbal) 37Technical Skills: Love for technology. You have to be inherently passionate about technology. 37Business Acumen: Technology ultimately is used to enable the business. We look for people who understand how the businesses can be enabled through their technical solutions What we offer: 37Ability to make a noticeable difference for the organization and our customers 37Tremendous growth opportunity by becoming part of a rapidly growing organization. It's not your tenure but what you can bring to the table that defines how your career will be shaped. You control your growth. 37Complex but interesting challenges to improve the depth and breadth of your technical and business skills. Our consultants are business technologists and understand how technology drives business. 37Competitive pay and benefits Work authorization requirement: US Citizen.