Position Summary...Provides overall leadership and strategic direction for store operations by developing associates, driving operational excellence, and executing company initiatives. Oversees financial performance through effective management of sales, expenses, merchandising, inventory flow, and operational processes while ensuring compliance with company policies and regulatory standards. Models Walmart's customer-first culture by delivering exceptional service, fostering community engagement, and maintaining a high-performance environment. Builds and develops talent through recruiting, training, coaching, succession planning, and creating a culture of accountability and belonging. Upholds Walmart's values by leading with integrity, collaboration, innovation, and continuous improvement.
What you'll do...Leadership & Strategic Direction- Develops, communicates, and executes a strategic vision aligned with company, market, and local business plans to guide store operations, merchandising, and overall business direction.
- Leads and develops salaried managers and hourly associates in complex and fast-paced retail environments.
- Provides direction, coaching, and support to leadership teams to ensure operational excellence and consistent execution of company initiatives.
- Communicates business priorities, operational updates, merchandising strategies, and company direction effectively across all levels of the organization.
- Champions change initiatives by aligning teams, setting expectations, and driving accountability for results.
Associate Development & Talent Management - Recruits, hires, trains, mentors, and develops associates and leaders to build high-performing teams and strong succession pipelines.
- Addresses workforce challenges such as high turnover, engagement concerns, recruiting difficulties, and associate development opportunities.
- Conducts performance evaluations, provides recognition, and fosters a culture of accountability, engagement, and belonging.
- Supports workforce development through mentorship, coaching, and continuous learning opportunities.
- Creates an inclusive workplace where associates feel respected, supported, and empowered to succeed.
Customer Experience Excellence - Models exceptional customer service behaviors and reinforces Walmart's One Best Way (OBW) service standards.
- Ensures customer concerns and issues are resolved effectively and in alignment with company guidelines.
- Drives customer-focused initiatives that improve service quality, operational consistency, and overall shopping experience.
- Maintains high operational standards to ensure merchandise availability, accurate pricing, proper signing, and store readiness.
- Leads associates and managers in delivering a positive, customer-first culture throughout the facility.
Financial & Operational Performance - Drives sales and financial performance by analyzing key business metrics, Profit & Loss statements, forecasting trends, and controlling expenses.
- Oversees merchandising execution, inventory flow, replenishment processes, seasonal transitions, and operational efficiency.
- Implements strategies to reduce shrink, improve productivity, and achieve sales and profit goals.
- Develops and executes action plans to address operational or financial performance gaps.
- Partners with market leadership to improve margins, increase sales, and align business strategies with customer and community needs.
Compliance, Safety & Asset Protection - Ensures compliance with company policies, procedures, safety standards, and regulatory requirements.
- Oversees asset protection, operational audits, safety reviews, and quality assurance processes.
- Develops and implements corrective action plans to address compliance or operational deficiencies.
- Maintains strong relationships with federal, state, and local agencies when necessary.
- Upholds Walmart's Open Door Policy by addressing associate concerns fairly, consistently, and professionally.
Community Engagement & Public Relations - Leads community outreach and engagement initiatives that strengthen relationships between the store and the local community.
- Represents Walmart professionally with community leaders, organizations, and media representatives when applicable.
- Supports company-sponsored programs, sustainability efforts, and community involvement initiatives.
- Encourages associates and leaders to actively participate in community service and outreach programs.
- Navigates challenging or high-visibility situations while protecting the company's reputation and values.
Academy & Operational Excellence - Supports Walmart Academy initiatives by maintaining store standards and fostering a strong learning environment for trainees and associates.
- Promotes a high-performance culture by engaging trainees through mentorship, operational exposure, and leadership development opportunities.
- Serves as an advocate for operational excellence, continuous learning, and talent development within supported markets.
- Ensures consistent execution of company programs, operational standards, and process improvements.
Execution & Continuous Improvement - Establishes clear goals, monitors operational performance, and holds teams accountable for achieving business results.
- Identifies opportunities for operational improvements and implements solutions that drive efficiency and effectiveness.
- Promotes innovation, adaptability, and continuous learning to support evolving business needs.
- Leverages data, reporting, and business insights to make informed decisions and improve operational outcomes.
Core Values Respect the Individual - Builds inclusive, high-performing teams by valuing diverse perspectives and creating a culture where associates feel supported, connected, and empowered.
- Communicates with clarity, energy, and positivity to motivate and influence others.
- Attracts, develops, and recognizes talent to drive engagement and long-term success.
Act with Integrity - Demonstrates the highest standards of ethics, accountability, and transparency.
- Leads with humility, fairness, honesty, and self-awareness while fostering trust and compliance.
- Supports Walmart's regenerative goals by creating a positive impact for associates, customers, communities, and the environment.
Serve Our Customers & Members - Delivers results with a customer-first mindset and adapts to evolving customer expectations and shopping behaviors.
- Applies EDLP and EDLC principles to operational and business strategies.
- Uses data, insights, and sound judgment to make balanced decisions that support associates, customers, shareholders, suppliers, and communities.
Strive for Excellence - Encourages innovation, curiosity, and continuous learning.
- Demonstrates resilience, adaptability, and courage in a fast-paced environment.
- Drives continuous improvement by leveraging technology, developing skills, and supporting teams through change.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $170,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Complex Structure (based on external factors that create challenges)
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State Pay Differential:
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This job has an additional differential to meet legislative requirements, where applicable.
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years' experience supervising at least 50
nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years
general management experience, including financial accountability and 4 years' experience supervising at least 50 nonexempt and at least 5
exempt associates/employees, including performance management, mentoring, hiring, and termination.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store, Running a fresh or dry grocery area
Primary Location...101 HIGHWAY 47 E, TROY, MO 63379-3100, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
