(USA) Senior Technology Operations

Walmart Canada

• $80K — $155K *
US-AnywhereRemote in Bentonville, AR
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in technology enablement and related technical functions.
  • Proven experience translating business requirements into technology solutions.
  • Background in managing technology implementations from discovery to production.
  • Skilled at identifying technical dependencies across teams.
  • Strong communication and analytical problem-solving abilities.
  • Familiarity with Salesforce and workflow configuration.
  • Experience with AI technologies and structured content preferred.

Responsibilities

  • Translate business and legal needs into technology configurations.
  • Configure workflows, decision logic, and actions for business systems.
  • Support Salesforce administration and user experience configurations.
  • Build structured, AI-first content for user and self-service interactions.
  • Lead technical discovery for executable requirements.
  • Facilitate business onboarding from discovery to production readiness.
  • Identify system dependencies for scalable technology execution.

Benefits

  • Comprehensive health coverage including medical, vision, and dental.
  • 401(k) plan with company matching and stock purchase options.
  • Generous paid time off including PTO and various leave options.
  • Educational benefits fully funded by Walmart for associates.
  • Short and long-term disability coverage and company discounts.
Full Job Description
Position Summary...

What you'll do...
Role summary:

Staff-Content Management executes CES business technology enablement across assigned businesses and programs, translating business, operational, legal, and policy needs into configured and executable technology experiences.
This role serves as a hands-on technical business owner from discovery through production readiness, configuring workflows, decision logic, actions, AI-first content, and business rules across CES-owned capabilities. The Staff performs technical discovery, translates requirements, supports Salesforce administration and configuration, and enables business onboarding and deployment across associate, customer, and AI experiences.
Working across Operations, Product, Engineering, Legal, Policy, and business teams, this role enables CES to implement business change through reusable configuration and structured content.
What you'll do:
  • Translate business, operational, legal, and policy needs into configured technology experiences.
  • Configure workflows, business rules, decision logic, actions, permissions, and LOB setup.
  • Support Salesforce administration and configuration for CES business experiences.
  • Build and maintain structured, AI-first content supporting associates, customers, self-service, and AI.
  • Lead technical discovery and translate business needs and dependencies into executable requirements.
  • Enable business onboarding from discovery through configuration, testing, deployment, and production readiness.
  • Identify cross-system dependencies and ensure accurate, scalable execution across CES technology surfaces.
  • Partner with Product and Engineering when needs require new capabilities, integrations, APIs, or functionality.

What you'll bring:
  • 5+ years of experience in technology enablement, business systems, configuration, operations, or related technical functions.
  • Experience translating business requirements into configured technology solutions, workflows, rules, or decision logic.
  • Experience taking business technology implementations from discovery through production readiness.
  • Experience identifying technical dependencies and working across business and technology teams.
  • Strong analytical, problem-solving, and cross-functional communication skills.
  • Experience with Salesforce administration, CRM platforms, workflow configuration, or low/no-code technology preferred.
  • Experience with AI-enabled technology, automation, structured content, or orchestration preferred.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.Option 2: 5 years' experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

608 Sw 8Th St., Bentonville, AR 72712-6207, United States of America

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