(USA) Senior Manager, Technology Operations

Walmart Canada

$120K — $145K *
US-AnywhereRemote in Bentonville, AR
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field or 7 years of project/program management experience.
  • 5-7 years of experience in project management or related area, with 2 years in a supervisory role.
  • Strong expertise in program and financial management, particularly budgeting and cost tracking.
  • Knowledge of technology strategies to align projects with business goals.
  • Excellent communication skills for effective stakeholder management and consensus building.
  • Proven ability in risk assessment and implementing mitigation strategies.
  • Experience in mentoring and leading teams within a collaborative environment.

Responsibilities

  • Lead planning, execution, and monitoring of technology projects to ensure alignment with strategic goals.
  • Develop and manage financial plans, tracking and optimizing expenditures for efficiency.
  • Collaborate with stakeholders to translate business needs into actionable technology solutions.
  • Identify risks and design strategies to mitigate them for successful program delivery.
  • Drive continuous improvement through program management tools and process refinement.
  • Mentor team members, promoting their professional growth and establishing performance expectations.

Benefits

  • Opportunity to work within a highly cross-functional team at Walmart+.
  • Involvement in strategic objectives aimed at enhancing membership fraud prevention.
  • Environment that fosters professional growth and mentorship.
  • Focus on continuous improvement and operational excellence in technology.
  • Potential to influence and contribute to creating inclusive digital experiences.
Full Job Description
Position Summary...
Sitting within a highly cross functional team partnering closely with Walmart+, this role leads the planning and execution of complex strategic objectives focused on preventing fraud and abuse targeting Memberships. Managing multiple risk vectors throughout our customer journeys requires expertise in program and financial management, stakeholder engagement and technology strategy to drive operational excellence,. The position involves overseeing project delivery, managing risks and fostering collaboration across teams to ensure successful outcomes. The incumbent will translate business needs into actionable plans, influence stakeholders, and promote continuous improvement while maintaining accountability for performance metrics and resource optimization within a dynamic technology environment.

What you'll do...

  • Lead the planning, execution, and monitoring of multiple technology projects within a program, ensuring alignment with strategic objectives and budgetary constraints.
  • Develop and manage financial plans, track expenditures, and optimize resource allocation to maximize program efficiency and cost-effectiveness.
  • Collaborate with stakeholders to translate business requirements into actionable technology solutions, fostering productive relationships and consensus.
  • Identify risks and design mitigation strategies to ensure successful program delivery.
  • Drive continuous improvement by implementing program management tools and refining processes to enhance operational performance.
  • Mentor and develop team members, establishing clear performance expectations and promoting professional growth.


What you'll bring:
  • Proven expertise in program and financial management, including budgeting and cost monitoring across multiple projects.
  • Strong knowledge of technology strategies and ability to align projects with overall business objectives.
  • Experience in stakeholder management with excellent communication and influencing skills to build consensus.
  • Ability to define program goals, deliverables, and schedules using program planning tools and techniques.
  • Skilled in risk assessment, mitigation, and scenario planning to ensure successful program completion.
  • Proficient in monitoring program performance metrics and driving continuous improvement initiatives.
  • Demonstrated capability to lead teams, mentor associates, and foster a collaborative work environment.


The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years' experience inproject management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.2 years' supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

Similar Jobs

More Jobs at Walmart Canada

More Information Technology Jobs

Find similar (USA) Senior Manager, Technology Operations jobs: